Last week ipad stopped working correctly. 1, spouse lost sim card2) replaced sim card, asks for passcode, will not allow numbers. In fact keyboard does not respond when numbers pressed.
[Re-Titled by Moderator]
iPad, iPadOS 17
If you have Voice Over enabled, to enter a number in the passcode screen, you need to tap the number once, wait for it to speak it, then double tap it to actually select it.
Beyond that, if you have Siri enabled, you can ask it to turn off Voice Over. "Siri, Turn off Voice Over".
It sounds like VoiceOver is on. Tap twice any time you would tap once - tap each digit of the passcode twice. Then go to Settings/Accessibility and turn off VoiceOver.
BillyJackDaniels wrote:
Last week ipad stopped working correctly. 1, spouse lost sim card2) replaced sim card, asks for passcode, will not allow numbers. In fact keyboard does not respond when numbers pressed.
Is this the built-in virtual keyboard or an external keyboard? If external, is it Apple’s or some other manufacturer?
And, a long shot: is the iPad speaking when you touch a control icon on it?
Keyboard is internal. iPad has garbled sound when touching keyboards. Can't even get past passcode. May try a reset. It seems its the keyboard is the issue, but it also will not turn off without effort with the slider.
In addition to Lawrence Finch’s very sage advice, to get from the Lock Screen to the Passcode prompt, you’ll want to swipe up from the bottom to about 1/3 of the screen SLOWLY then let go. You should be prompted with Touch ID or Passcode, then tap Passcode once to select, then twice to click. Then you can follow Lawrence’s advice and tap each digit twice and the same to open Settings, etc.
Yes unfortunately, but after pressing home button to unlock,cannot get past passcode prompt which is not working cause will not accept passcode, or allow me to access settings. double taping not working. swiping half way up holding it, not working.
BillyJackDaniels wrote:
Yes unfortunately, but after pressing home button to unlock,cannot get past passcode prompt which is not working cause will not accept passcode, or allow me to access settings. double taping not working. swiping half way up holding it, not working.
Try swiping 1/3 of the way SLOWLY then letting go immediately after. It can take a few tries as it took me.
Try plugging in a keyboard to the charging port. Once you are logged back in on your device, you can work on fixing the issue.
Unfortunately, cannot get past the passcode part, let alone access settings.
Did you tap each digit TWICE?
Why won’t my iPad respond to passcode inputs?
