Cannot Make Purchase be using Apple Card Monthly Installment

Few days ago, I cancelled an order where I used the monthly installments, the charge was cancelled, and the credit line has enough to buy a new item, however, I am getting this after pressing "place order".


Thank you for your interest in Apple Card Monthly Installments.

Unfortunately, your transaction could not be approved at this time. 

You can try reconfiguring items in your order and accepting your Apple Card offer again. Or you can select a different payment method. 

Posted on May 29, 2025 12:05 AM

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Jun 4, 2025 1:10 PM in response to jeison99

jeison99 wrote:

Make the normal purchase and contact customer services they can make the conversion

I'm pretty sure it cannot be done after the purchase. As for your experience, zhouheng0118, not everyone qualifies for monthly payments. I've had good experiences contacting Apple Sales Support directly.


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Jun 4, 2025 1:32 PM in response to Carol B.

That is correct, not everyone qualifies for installments, you need to buy the product without any program like the Apple employee program or any other programs.


You need of course the available credit, but everyone can make the conversion into installments by contacting customer services they will ask if the purchases was made using a program, how much is the transaction without taxes and the product that was purchased.


If there is an issue making the conversion they will let you know and file a tech issue.


Also contacting Apple Support would be better since they are the ones who can check further the issue in the website, Goldman Sachs agents will just provide you a basic troubleshooting or just transfer to call or chat to apple to help further with issue

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Cannot Make Purchase be using Apple Card Monthly Installment

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