How do I recover missing documents from iCloud Drive?

My folders in iCloud drive all appear to be empty, almost all of my documents have gone. I only have iPads and iPhones that back up to the cloud, I have not turned anything off and there is nothing in the recently deleted folder (as I have not deleted anything) just a few documents from late last year and this year remain, I have seen other people have had a similar issue is there any resolution for someone without a Time Machine backup.



[Re-Titled by Moderator]



iPad Pro, iPadOS 18

Posted on May 22, 2025 09:15 PM

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3 replies

May 29, 2025 12:16 AM in response to Keynesmilton

Re: "My folders in iCloud drive all appear to be empty, almost all of my documents have gone. I only have iPads and iPhones that back up to the cloud, I have not turned anything off and there is nothing in the recently deleted folder (as I have not deleted anything) just a few documents from late last year and this year remain, I have seen other people have had a similar issue is there any resolution for someone without a Time Machine backup."


Wondering if Apple Support's online article can be of any help:

Use iCloud.com to restore and recover iCloud information - Apple Support

________

If needed: iCloud Support website has a "Get support - start now" link (online chat / phone /email etc.)

at the bottom of their website: iCloud - Official Apple Support

May 31, 2025 04:03 PM in response to Keynesmilton

Thank you for your reply, and for checking:

You might want to check if there is sufficient storage for all the files you want to keep in iCloud: How to: Check your iCloud storage on iCloud.com - Apple Support

or

If needed: Manage your iCloud storage - Apple Support


Also: For any apps in sync:

files deleted from a device will also disappear from iCloud.

How to check the storage on your iPhone and iPad - Apple Support

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How do I recover missing documents from iCloud Drive?

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