How do I find past Apple product purchases for a Siri claim?

I wish to file a claim but need past info on computers, iPad, iPhone etc





[Re-Titled by Moderator]

Posted on May 17, 2025 11:21 AM

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Question marked as Top-ranking reply

Posted on May 18, 2025 08:13 AM

This: View your purchase history for the App Store and other Apple media services - Apple Support


only shows media purchase from the App/iTunes Store, not hardware.


Devices currently tied to your Apple ID are listed in https://account.apple.com/. However, if you log out of one device, it is no longer listed there. I have never seen anything other than my own financial records that show a complete purchase history for Apple hardware, and I started buying Apple products before the internet was a thing.


You can call Apple and ask, but they will not see you question in these user-to-user forums.


Support


1 reply
Question marked as Top-ranking reply

May 18, 2025 08:13 AM in response to Howardjanet

This: View your purchase history for the App Store and other Apple media services - Apple Support


only shows media purchase from the App/iTunes Store, not hardware.


Devices currently tied to your Apple ID are listed in https://account.apple.com/. However, if you log out of one device, it is no longer listed there. I have never seen anything other than my own financial records that show a complete purchase history for Apple hardware, and I started buying Apple products before the internet was a thing.


You can call Apple and ask, but they will not see you question in these user-to-user forums.


Support


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How do I find past Apple product purchases for a Siri claim?

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