What should I do if I suspect my iPhone has been hacked?

Tocatchahacker wrote:

I'm new to all this police refuse think I'm crazy on my own need help got a lot of video and pics of how he's remotely hacking me I've lost so much please help me

NO ONE IS HACKING YOUR IPHONE. PERIOD. END OF DISCUSSION.

It is possible, but unlikely, that your Apple ID was hacked, unless you have a weak password AND don’t have 2 factor authentication. Here is what you do if you suspect your Apple ID was hacked→If you think your Apple ID has been compromised - Apple Support

There is no point in looking through analytics; there is nothing you can learn from them without an iOS data dictionary, and that is only available to Apple employees working in development areas. And even they don’t actually look at logs; they process them with an app that generates a human readable report, because they don’t want to slog through thousands of lines of gibberish either.

You must do better by clarifying what you are talking about. That will require using periods to designate the end of a sentence, because as it stands now it makes absolutely no sense.

You can run Safety Check on your phone to:

• Review if anyone is logged into your account
• Change your account password
• Review your trusted phone number on your account
• Review information being shared to others

Safety Check for an iPhone with iOS 16 or later - Apple Support

You will also want to change your email password if using a third party email provider. Anything in Analytics showing processes that are running on your device, do not mean they are being used. There is no one that has remote access to your iPhone. Accounts can be compromised when someone else knows your password and changing the password solves those problems. Scanning a router means nothing, although if you are concerned, factory reset the router and set it up as new with a different WiFi network.

Vinayou wrote:

If you suspect your iPhone has been hacked, first try to change your passwords, enable two-factor authentication, and run a security scan using reputable antivirus software. If you're still concerned, consider contacting Apple Support for further assistance.

There is no such thing as a security scan using reputable antivirus software. The file system on the iPhone cannot be scanned at all, so any company claiming they can do that is a scam. I suspect this is simply an AI post from a user that has no actual knowledge of iOS. Do better! It is not enough just to post without testing or fact checking anything provided by AI.

The following is not about rummaging analytics and telemetry, and not about carrier-specific short codes or such.

What symptoms of security or privacy issues have been encountered?

What indications of compromise have been encountered?

What steps have already been taken to better secure this iPhone devices and the Apple Account?

Nothing shown is any indication of issues (other than the time spent looking for needles in an ever-increasing number of haystacks, when when there is no certainty there are any needles, or even what the needles might look like, analytics are not a particularly fruitful spot to dig), though you will want to update to iOS 18.5 if not already updated. In what was shown, iCloud and Keychain and related services are chattering away, a website is using a digital certificate for connection security, and seemingly a list of (benign) carrier short codes or self-service codes is involved.

Whatever is or is not happening here has been ongoing for three years, and has been reported across multiple platforms, including Wi-Fi routers.

This has been ongoing past efforts to reset and resolve, as well.

Which in aggregate means this report is of a scale and scope and pervasiveness and persistence that is not going to be resolved around here in ASC, nor likely to be resolved by any forum postings anywhere.

For what posters here in ASC can offer, there’s not going to by any new or different suggestions; suggestions that you have undoubtedly already received and considered and implemented as appropriate. Things you’ve already heard.

There is absolutely nothing wrong from any analytics logs you post. If you are looking for something there, then STOP! You won't find anything.Instead of posting analytic logs seen on all devices, concentrate on why you think your device was compromised.

• What exactly are you observing?
• Did you get an email/message that told you that you were hacked?
• Where are you getting this information that makes you think you were hacked?
• The cellular telemetry data posted is from your provider, not your device.

Your phone is NOT hacked.

Vinayou wrote:

If you suspect your iPhone has been hacked, first try to change your passwords, enable two-factor authentication, and run a security scan using reputable antivirus software. If you're still concerned, consider contacting Apple Support for further assistance.

The built-in iPhone anti-malware blocks and remediates known threats, and also blocks scanning of iPhone contents by add-on apps, and these add-on security apps will do little useful for ongoing issues also involving Android and Wi-Fi routers.

If you suspect your iPhone has been hacked, first try to change your passwords, enable two-factor authentication, and run a security scan using reputable antivirus software. If you're still concerned, consider contacting Apple Support for further assistance.

Did you read any of the replies above? You still have not told us anything useful.

Thanks!