just like in October ,,, videos in Powerpoint presentation are not fluid and stop suddenly. I'm desperate because I only use the Macbook for presentations.
Help me, please
Giovanni
Sequoia 15.5
Powerpint 16.98
[Re-Titled by Moderator]
MacBook Pro 16″, macOS 15.5
What Mac? What external display (a projector, maybe)? How is the external display connected (HDMI? Airplay?)
Does it make any difference if playing back on the mac screen vs the projector?
Maybe there are some third party software modifications causing an impact.
Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.
MacBook Pro 2019 16'
Powerpoint It doesn't work even if it's not connected to the projector or a second monitor, but only in presentation mode.
In presentation mode, powerpoint doesn't play movies (mov, mp4). Videos are in slow motion, jerky and sometimes color-shifted footage.
It's not a problem with the machine, presentation works fine with Keynote.
I don't know Etrecheck
Thank's
Giovanni
The report shows multiple crashes in the same day. I don't know the cause, but it is unusual to have several system processes crashing multiple times.
I also noticed what appears to be Microsoft applications installed many times in the same day - that is weird (Word appears if it had been installed more than 10 times, for example). While this could be a glitch in the report, it's the first time I have ever seen something like it.
I see that at some point (May 9) you installed "cleanmymac". It appears to have been uninstalled, which is good. Do not install this or any other program that claims to "clean", "optimize" or "speed up" your mac. They're scams and cause your mac to crash. I wonder if, despite it being uninstalled, it may have caused damage already. It is known here in a not affectionate way "brickmymac"...
I don't often use Powerpoint, but I did a quick test, and could not reproduce the problem, in a machine identical to yours (2019 16" MBP), and in a current M4 Pro MBP.
It could be some issue with Powerpoint settings, or maybe an interference by some other third party software.
Etrecheck is a free diagnostic utility by etresoft, a frequent contributor and respected member of this community. It provides a report so that others here trying to help can look for issues.
You will find many of these reports if you browse the forum.
Thank you. Mybee this is the report.
G
Hallo.
I downgrade to Sonoma… now PowerPoint work well.
thank you for your support
G
Powerpoint presentations are not fluid and stops suddenly on Mac running macOS Sequoia
