Gray Box When Setting Up Family Sharing

I am trying to add my son's iPad to my family account however I am unable to create a family. When I click to set up family, a gray box appears and I am unable to move further. I have restarted my computer multiple times as I thought that might work. My software is up to date (macOS Sequoia 15.5) and I am signed into my Apple ID. I will accept any help or suggestions.

MacBook Pro 13″, macOS 15.5

Posted on May 13, 2025 4:26 PM

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Gray Box When Setting Up Family Sharing

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