User profile for user: product_guy
product_guy Author
User level: Level 1
18 points

How can I add Apple Pencil Pro to Find My?

This issue is still unresolved since May 2024 and requires escalation. The proposed workaround to Reset All Settings is not acceptable. The previous thread on this: Unable to add Apple Pencil Pro to Find My - Apple Community should not have been closed down.


Issue description: Apple Pencil Pro does not show up in FindMy after iPad Pro and Apple Pencil Pro on-screen setup (incl. as new, without restoring from backup). Apple Pencil Pro does not get added to FindMy despite completing all steps in the guided UI upon its initial connection. When trying to subsequently add it manually from within the FindMy app via "Add Apple Pencil" a notification consistently and repeatedly (restarts etc. do not resolve the issue) appears despite Apple Pencil Pro being connected to the device "Re-Attach Apple Pencil". When OK is pressed, Apple Pencil Pro does not get added to FindMy.


Note: Removing Apple Pencil Pro in Bluetooth Settings and reconnecting Apple Pencil Pro does not resolve the issue - it also does not re-engage the initial Apple Pencil Pro setup screen guide which has the FindMy configuration as its fourth step.


Critical issue: When User A tries to subsequently pair the Apple Pencil Pro to (another) User B's iPad (even after User A factory resets its iPad and disconnects FindMy from it), User B gets a notification that this Apple Pencil Pro is already connected to another user (User A) via FindMy and that User A can see its location, despite Apple Pencil Pro not showing up in User A's FindMy app. Apple Pencil Pro does not show up in either web or mapp FindMy but remains linked to the user without the user's ability to unpair it from their account.


Workaround (unacceptable): Reset All Settings via iPad settings is unacceptable for such a long time and due to privacy reasons, incl. but not limited to: inability to disconnect device from FindMy even when user ceases its ownership of the Apple Pencil Pro (allowing the user to still see the location of the device despite it being owned by another user), such reset causes apps disarray. network configs resets and more.



[Re-Titled by Moderator]

Posted on May 11, 2025 9:23 PM

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User profile for user: product_guy
product_guy Author
User level: Level 1
18 points

May 12, 2025 5:51 AM in response to Rudegar

FYI - Apple Teams monitor community forums and cherry-pick bugs for further review and fixing depending on their description, severity etc. Please do not change the title of the post as it does not help in identifying long outstanding issues that have impact on e.g., user privacy that has been omitted in the past. The issue posted by me is not about "How can I add Apple Pencil Pro to Find My?".

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User profile for user: JoshuaAnderssen
JoshuaAnderssen
User level: Level 1
20 points

May 12, 2025 9:44 AM in response to product_guy

I have recently purchased iPad Air M3 256GB and Apple Pencil Pro and I have been experiencing issues with it too. It is how I found these forums and is why I bothered to register, after hours of troubleshooting “turning on and off again” disconnecting Bluetooth etc. Nothing seems to get the iPad AirM3 to recognize and add the Apple Pencil Pro to Apple Find My. It is the main selling point of the Pro pencil - an ability to add it to “Find My” is listed as an unique feature/advantage compared to other pen versions on the website, and IT DOES NOT WORK at all! Disappointed but not surprised… Now I’ll have to return it to Amazon - a 130 I have spent on a feature that seems to not work since 2024 for many people (a year passed and still no fix, cmon, must be faulty engineering during product design), and now to spend more time and money on shipping it back to Germany… What a waste of time and money. Come to think of it I bought the iPad Air M3 version because it supposedly supports Pro pencil - now with the feature not working I don’t need either. Might as well just do with regular iPad.

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User profile for user: product_guy
product_guy Author
User level: Level 1
18 points

May 12, 2025 10:32 AM in response to MrHoffman

MrHoffman wrote:

If a newly-acquired Apple product is not functioning, contact Apple Support and discuss repair, replacement, or refund.

Unfortunately this is not what is happening here, if you read the original post. It is a widely known issue since May 2024 that still has not been fixed. It would be greatly appreciated if you did not reply with incorrect/redundant advice (posting for its own sake is not useful to Apple users), replacing the product will not fix it, sadly.

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User profile for user: Rudegar
Rudegar
User level: Level 10
177,414 points

May 12, 2025 12:36 AM in response to product_guy

these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice


no one here can escalate anything


try reaching out to their official support channels

 Get Support (apple.com)


And or


 Contact - Official Apple Support


And or


Contact - How to Contact Us - Apple


Or


Genius Bar Reservation and Apple

Support Options - Apple


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User profile for user: MrHoffman
MrHoffman
Community+ 2025
User level: Level 10
135,637 points

May 12, 2025 10:22 AM in response to JoshuaAnderssen

JoshuaAnderssen wrote:

I have recently purchased iPad Air M3 256GB and Apple Pencil Pro and I have been experiencing issues with it too. It is how I found these forums and is why I bothered to register, after hours of troubleshooting “turning on and off again” disconnecting Bluetooth etc. Nothing seems to get the iPad AirM3 to recognize and add the Apple Pencil Pro to Apple Find My. It is the main selling point of the Pro pencil - an ability to add it to “Find My” is listed as an unique feature/advantage compared to other pen versions on the website, and IT DOES NOT WORK at all! Disappointed but not surprised… Now I’ll have to return it to Amazon - a 130 I have spent on a feature that seems to not work since 2024 for many people (a year passed and still no fix, cmon, must be faulty engineering during product design), and now to spend more time and money on shipping it back to Germany… What a waste of time and money. Come to think of it I bought the iPad Air M3 version because it supposedly supports Pro pencil - now with the feature not working I don’t need either. Might as well just do with regular iPad.


If a newly-acquired Apple product is not functioning, contact Apple Support and discuss repair, replacement, or refund.


Contact Apple Support - Apple Support


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How can I add Apple Pencil Pro to Find My?

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