Wired headphones do not work for calls on iPhone mini 13

“Wired headphones do not work for calls on iPhone mini 13“

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Troubleshooting iPhone Audio:

A Few Links that May Help:

• If you Hear No Sound or Distorted Sound from your iPhone, iPad, or iPod touch Speaker - Apple Support

• If the Microphones on your iPhone aren't Working - Apple Support



• Control Audio Playback on AirPods with iPhone - Apple Support

• Adjust Audio and Visual Settings on iPhone - Apple Support

• Adjust the Volume on iPhone - Apple Support

• Volume Output: If you Can't Hear a Person on a Call or Voicemail or if the Sound isn't Clear on your iPhone - Apple Support

• Volume Input: if your Microphone isn’t Working or People Can’t Hear you While you’re on a Call -Apple Support

“I don’t think any of these address my issue which is that the phone app doesn’t recognize that headphones are connected even though other apps do. If I go to the control panel when listening to music for example, I see the headphones as an audio option. If I go to the control panel while on a call or listening to voicemail, I only see the iPhone earpiece and speakers as options.”

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Earphones not Working:

Control Panel is part of MS Windows. So, are you using a PC here for the calls though pairing? Or are you referring to Settings?

Incompatibility:

Not all earphones are intended for calling. I would research the model, and see if they are made for calling. As for which adapter to use, I suggest going Apple-for-Apple, as it is intended to get this to work for calling.

Check if the "Connected to Headphones" toggle is enabled when using the 3.5mm Lightning adapter: Settings > Sounds & Haptics > Headphone Safety. If you see the toggle off, try toggling it on when headphones are connected.

Other than that, it sounds like that there might be a physical connection issue. Maybe a loose connection?

Test with another adapter or with different headphones. You can also test your headphones on a different device to see if they work, e.g. a MacBook