Unable to activate my MacBook with error

I factory reset my MacBook and erased everything and i was trying to activate it again now it’s stuck on “there was an error activating your device. please try again.” it’s hooked up to wifi.


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MacBook Air 13″, macOS 14.5

Posted on May 7, 2025 2:35 PM

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May 7, 2025 2:50 PM in response to audrey1504

Macbook stuck on activate.: I factory reset my MacBook and erased everything and i was trying to activate it again now it’s stuck on “there was an error activating your device. please try again.” it’s hooked up to wifi.

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Can’t Activate Mac:

Apparently, there is an error connecting to Apple’s server. So, two things…


A. Use a USB Bootable Installer:

Create a USB Bootable Installer for Big Sur. (If installing anew, delete the hard drive's partition). Then, install this macOS with it. Go Here: How to Create a Bootable Installer for macOS - Apple Support. You'd need to use another person's Mac to create one.


B. Use Ethernet:

If WiFi is not working, then connect using Ethernet. Having a hardwired connection, your would get a more reliable source. For your device, this is the adapter to use: The Belkin USB-C to Gigabit Ethernet Adapter - Apple

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May 8, 2025 9:00 AM in response to audrey1504

audrey1504 wrote:

I factory reset my MacBook and erased everything and i was trying to activate it again now it’s stuck on “there was an error activating your device. please try again.” it’s hooked up to wifi.

How did you factory reset the Mac?


Is this an M-series Mac?


Edit: And why did you reset it? The problem that required you to reset it may be the same problem with the Activation.


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Unable to activate my MacBook with error

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