Unable to disable Face ID to use Pages on iPhone

I set up FaceID for Pages in my iPhone. I hated it so I went into FaceID in my settings and toggled require FaceID for Pages to off. Pages is still requiring FaceID to open in it.



[Re-Titled by Moderator]

iPhone XS Max, iOS 18

Posted on May 7, 2025 7:02 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on May 7, 2025 12:03 PM

Marieagg wrote:

Maybe I’m misunderstanding what you said. I can’t open the actual Pages app without FaceID. It’s not about opening specific documents. I don’t want to use FaceID to open the app at all.

Ok, then you will want to follow the steps here to unlock the app so Face ID is not required.

  1. Go to the Home Screen.
  2. Locate the app you want to unlock.
  3. Touch and hold the app icon until the quick actions menu opens.
  4. Tap Don’t Require Face ID (or Touch ID or Passcode), then authenticate using Face ID (or Touch ID or a passcode).

Lock or hide an app on iPhone - Apple Support


5 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

May 7, 2025 12:03 PM in response to Marieagg

Marieagg wrote:

Maybe I’m misunderstanding what you said. I can’t open the actual Pages app without FaceID. It’s not about opening specific documents. I don’t want to use FaceID to open the app at all.

Ok, then you will want to follow the steps here to unlock the app so Face ID is not required.

  1. Go to the Home Screen.
  2. Locate the app you want to unlock.
  3. Touch and hold the app icon until the quick actions menu opens.
  4. Tap Don’t Require Face ID (or Touch ID or Passcode), then authenticate using Face ID (or Touch ID or a passcode).

Lock or hide an app on iPhone - Apple Support


Reply

May 7, 2025 7:50 AM in response to Marieagg

When changing Face ID in settings for the Pages app, it only changes that behavior when creating new documents. Any previous document that is password protected can be shut off by going to Document Options in the Pages app.

Password-protect a Pages document on iPhone - Apple Support


Reply

Unable to disable Face ID to use Pages on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.