How do I report scam report in Apple?

I GOT THIS MESSAGE 05.05.25


[Apple ID: Suspicious Login Alert]




We have detected suspicious activity on your Apple ID (Case ID: 32398******), including a pending $489.97 transaction at the "APPLE STORE – Orlando, FL" via Apple Pay Pre-Authorization. Additionally, there have been multiple unauthorized sign-in attempts and Apple Pay activation requests from unfamiliar locations. To protect your account, we've temporarily blocked these actions and placed the transaction on hold as a precaution.




If this was you, no further action is required, and the transaction will be processed automatically within 24 hours. However, if you do not recognize this activity, please immediately report it to Apple Support at (844) 569-****.




For assistance, you can reach us through the following support options:




Customer Support: 1-844-569-****


Billing Assistance: https://getsupport.apple.com/




Please address this promptly to avoid further complications.




Sincerely,


Apple Support Team



[Edited by Moderator]


iPhone 15 Plus, iOS 18

Posted on May 5, 2025 8:57 AM

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Question marked as Top-ranking reply

Posted on May 5, 2025 9:07 AM

Hi Angie, thanks for sharing your experience. Unfortunately this scam has been going around for about 10 months. 😢


I’m posting the following to help other community members in the future that may receive the same text or email.


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.



Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

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2 replies
Question marked as Top-ranking reply

May 5, 2025 9:07 AM in response to Angie_10_14

Hi Angie, thanks for sharing your experience. Unfortunately this scam has been going around for about 10 months. 😢


I’m posting the following to help other community members in the future that may receive the same text or email.


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.



Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

May 5, 2025 9:03 AM in response to Angie_10_14

That is a common scam that you just need to delete, just like all the other scam/spam messages you get. Do not click on any links or call the number to provide any personal information. That will only give the scammers what they want to compromise your account.


  • The message did not come from Apple
  • There was no suspicious activity on your Apple account
  • The number provided is not Apple
  • The same message with varying dollar amounts and phone numbers have been seen by many and also posted here.

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How do I report scam report in Apple?

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