MacBook Pro Keeps restarting - Problem report BridgeOS

BigG2 wrote:

My 2019 MacBok Pro keeps randomly restarting. Says Problem report BridgeOS. I saw where someone else was having the problem and it was suggested they run and post their EtreCheck report. Any help/solutions would be greatly appreciated.

<EtreCheck Report.log>

I do not see this in the report "BridgeOS" maybe I missed it, non-the-less may well implicate a hardware issue.

related to the T2 chip.

< panic(cpu 0 caller 0xfffffff01ba172cc): Sleep\/Wake hang detected >

Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support

You can do your due diligence

—Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

ccleaner

ClamXAV

How to revive or restore Mac firmware - Apple Support

How to revive or restore Mac firmware - Apple Support

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple Support - Apple Support

i never could get the shareware "Virtualbox" to work without issue.

There are paid alternatives— which are a real money sink annually.

The version of VirtualBox you have installed is so OLD its replacement has gone unsupported.

you show version 5.2.20,

the recently-unsupported version is version 6,

and the current version at this writing is 7.1.18

In general you have far too much Junk installed. In this context, “Junk" is like stuff in your attic  -- it may be perfectly good, but is not needed right now.

you also need to put some thought into how much longer you are keeping this computer. If you intend to keep it, getting the battery replaced (a common wear item after several years) would be prudent. Apple battery service has been running around US$250, including a 90 day warranty. battery complete. Complete Battery cycle count of 822 suggests you historically do not use this computer in one place with the power adapter most of the time.

You should seriously pursue the listed items shown in the report as 'items to be cleaned up', unsigned items, and system modifications.

@leroydouglas is correct regarding the "BridgeOS" kernel panics and an issue with the T2 chip which controls much of the laptop. I also don't see a Kernel Panic summary log regarding "BridgeOS", but I also know that macOS can quickly disappear these system logs sometimes.

FYI, I don't recommend spending any money to repair this laptop for multiple reasons. If there are "BridgeOS" kernel panics, then most likely the Logic Board is failing which unfortunately is very common with this specific model laptop. The money spent on repairs is much better put towards a new laptop.

Definitely uninstall ClamAV by following the developer's instructions since anti-virus software, cleaning/optimizer apps, and third party security software are not needed on a Mac. These types of apps usually causes more problems than they solve because they interfere with the normal operation of macOS at a very low level.