How do I clear iPad System data?

iPad Mini, 6th gen

iPadOS 18.3.2

256 GB memory


Plea for help! I can’t update the system software because bloated 201 GB system data is using up available memory!


Previous Community provided answers to this question haven’t worked. I cleared Safari, deleted large files and attachments and old email, and unused apps have been automatically offloaded to save memory. I executed a hard restart.


Why is over 200GB of 256GB memory taken up by system data? How do I clear this out?


Thanks!!

Posted on Apr 28, 2025 11:57 AM

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Question marked as Top-ranking reply

Posted on May 14, 2025 08:29 AM

Solved! Not fun, not pretty. It took three times with Apple Support, two by text, one by phone (elevated to Apple Expert, live). Super Expert help, friendly and empathetic. It’s a known issue.


The only solution at this time is to wipe the iPad to new status, down to “hello” screen. When it asks if you wish to restore from backup, skip this step. DO NOT restore from backup, instead, go through setup to restore it to “new.” Pick your language, country, etc. etc until it loads the standard set of apps and welcomes you. Then, wipe it again. Yes, that’s right, you must wipe it twice, back to “Hello.” This time, when it asks if you wish to restore from backup, say yes. After restoring from backup, my iPad system data dropped from 200 GB to 6 GB. It’s stayed that way for over a week now.


It was explained to me that Apple engineering is working on this, but it appears to be system data dumped there by third party apps. Some app on my iPad is dumping large amounts of system data that isn’t actually used, and it builds up. Delete that app completely and it goes away. Problem is, which app? You can delete apps one at a time to figure out which one, or wipe it all to clear it.


I had a strong suspicion it was the app for my outdoor hi-res video cam(you know which one - you may have one mounted on your helmet or handlebars). I can’t confirm it’s the culprit, but hundreds of GB of data have been processed through that app in my iPad. I Quik-ly deleted that app immediately after the second wipe, after restoring from backup. I’ve been tracking system data since deleting that app, it’s remained stable for over a week now.

8 replies
Question marked as Top-ranking reply

May 14, 2025 08:29 AM in response to stephenfrombeaverton

Solved! Not fun, not pretty. It took three times with Apple Support, two by text, one by phone (elevated to Apple Expert, live). Super Expert help, friendly and empathetic. It’s a known issue.


The only solution at this time is to wipe the iPad to new status, down to “hello” screen. When it asks if you wish to restore from backup, skip this step. DO NOT restore from backup, instead, go through setup to restore it to “new.” Pick your language, country, etc. etc until it loads the standard set of apps and welcomes you. Then, wipe it again. Yes, that’s right, you must wipe it twice, back to “Hello.” This time, when it asks if you wish to restore from backup, say yes. After restoring from backup, my iPad system data dropped from 200 GB to 6 GB. It’s stayed that way for over a week now.


It was explained to me that Apple engineering is working on this, but it appears to be system data dumped there by third party apps. Some app on my iPad is dumping large amounts of system data that isn’t actually used, and it builds up. Delete that app completely and it goes away. Problem is, which app? You can delete apps one at a time to figure out which one, or wipe it all to clear it.


I had a strong suspicion it was the app for my outdoor hi-res video cam(you know which one - you may have one mounted on your helmet or handlebars). I can’t confirm it’s the culprit, but hundreds of GB of data have been processed through that app in my iPad. I Quik-ly deleted that app immediately after the second wipe, after restoring from backup. I’ve been tracking system data since deleting that app, it’s remained stable for over a week now.

Apr 29, 2025 08:27 AM in response to sberman

Thanks again sberman. I appreciate your help. I executed “erase all content and settings,” and restored from iCloud backup. “Need more help” led to an actual human support specialist on Message. With help from Support, apparently we must return to factory settings and restore from there. This requires use of my iMac to complete. They are guiding me. I’ll update this discussion when done.

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How do I clear iPad System data?

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