Why is my iPhone asking for order number for unlocking?

my iPhone 13 is locked and I’m trying to unlock it but is saying to put in the order number in but I don’t have that number on my phone




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Posted on Apr 27, 2025 9:34 PM

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Posted on Apr 27, 2025 9:43 PM

Not sure what you mean by the "order number". A screenshot may be helpful.

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Apr 27, 2025 9:49 PM in response to Laymuddy

"How to unlock my iPhone: my iPhone 13 is locked and I’m trying to unlock it but is saying to put in the order number in but I don’t have that number on my phone"

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Do you mean "older" number?


If so, Get the Number Changed:

Contact Apple Support:

Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the assigned the correct eMail address to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 


Wait Out the Time Allotted:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and wait out the time allotted. Refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. The Passcode would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


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Why is my iPhone asking for order number for unlocking?

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