Camera issue(third party) in iOS 18.4.1

It’s the bank app. Apple made some firmware and software upgrades to the camera. Financial apps the utilize the camera have been slow to update their apps and make them fully compatible with the camera hardware and software.

This has been observed in banking apps throughout the region including India, Pakistan and Bangladesh.

Hi,

First of all make sure you’re on the latest IOS version, also make sure your app is updated to its latest version. If the problem still persist I would think it’s an app problem and not an iPhone one, as you say the camera app works just fine. Have you encountered similar problems with other apps?

For any developers finding this, we had a lingering call to `CameraViewController.viewWillDisapear(false)` that was causing issues. Once we pulled that we had no problems.

Issue did not present when running in a debug build, only release.

I am facing the exact problem on my 15 pro since IOS 18.4.1.

The problem only occurs on third party app. I have had the problem on :

• Bereal : Photo and video not working (blank screen).
• Revolut and Revolut pro : I was not able to use the identity card scanner since it uses the camera service.
• Identity service : The most annoying one, I need to scan a QR code to access my contry's services, this also does not work.
• Google lens : I get an error "The camera is not available. Exit Split View to enable camera.".

This seems to be a IOS problem as this problem appeared after the update + is not appearing on every iphone.

A quick fix for me is to reboot my phone, but this only help short term as I need to do this everyday for Bereal and my contry identity service.

The issue persists not only in banking apps but also in Telegram

All third party apps which uses camera are broken! That’s insane, fix ASAP

Thanks for the post. I suspected something like what you’re describing.

Same problem with IPhone 13 pro max on:

Signal

BeReal

Many of the 3rd party apps need to be updated to address the failures of their software. Changes to the camera systems that Apple made have caused their apps to have compatibility issues. It’s the developers responsibility to make their apps compliant with the iOS and hardware.

Banking apps in particular that rely on the camera have been affected by the changes. I don’t believe the camera will operate in Split View, scanning of QR codes etc. has changed certain features, disabling the scanner in some apps or forcing workarounds until such time as the app is updated to support the camera.

Rebooting will temporarily fix some issues, deleting the app and installing a new copy works on some issues as well.