App icons not showing on my iPhone after iOS 18.4.1 update

After the update, half of my app icons on folders are now showing as white squares on my home screen. When I open the folder, it's normal. But when I close it, they become white squares again. Never had this issue before.



[Re-Titled by Moderator]

iPhone SE, iOS 18

Posted on Apr 27, 2025 02:51 AM

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6 replies

Apr 27, 2025 03:05 AM in response to andjeladj

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If you're using a VPN, disable it and check if the error goes away. Go to Settings > General > VPN & Device Management and turn off any active VPNs.
  3. Corporate iPhone Profile Check and Removal Guide
    1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
    2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
    3. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    4. Please contact the system administrator of the organization who provided the profile to you
  4. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
  5. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  6. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


Apr 27, 2025 03:04 AM in response to andjeladj

You see this ...


Summary of Conditions and Explanations:

  • Potential Changes to Your Setup:
    • Your Apple ID details might have recently changed.
    • The Apple ID or App Store country might have been updated.
    • If you transferred your data from another iPhone, note that only app data (not the app itself) is moved—you must re-download the app from the App Store.
  • App Availability or Support Issues:
    • The app might have been offloaded: It could be downloaded again, but if the developer has stopped support, it may no longer function as expected.
    • The app could have been removed from the App Store in your current country.
    • The app might be outdated and require an update to work correctly.
  • Appearance of the Placeholder Icon:
    • If you’re seeing a mesh-like textured placeholder icon, it may indicate that the original icon can’t be displayed.
    • This issue can arise if the app is no longer supported, has been removed from the App Store, or has lost its connection to the App Library.
    • It can also be due to a problem with the app’s icon file or device compatibility (i.e., the app isn’t optimized for your current iPhone model or iOS version).
  • Troubleshooting Steps:
    • Confirm Availability: Search for the app in the App Store. If it’s not available, the developer might have discontinued it.
    • Contact Developer: If you suspect support issues or compatibility problems, consider reaching out to the app’s developer.
    • Reset Home Screen Layout: If you think the problem stems from a broken link to the App Library, reset your iPhone’s home screen layout via Settings > General > Reset > Reset Home Screen Layout. Be aware this will erase any custom app arrangements and folder structures.



Apr 27, 2025 03:04 AM in response to andjeladj

It's not always the iOS update's fault!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.



Remember, the right question often leads to the solution!



Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.



iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.


Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.


Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.



See what each update does: About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App icons not showing on my iPhone after iOS 18.4.1 update

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