How do I uninstall macOS Ventura 13.7.5 on iMac 27" 5K?

I installed Ventura 13.7.5 on my iMac 18,3. The new OS has brought my iMac to an almost complete standstill. Every SINGLE activity, from trying to write a sentence in MS Word, type into PPT, open a file, or anything else gives me the revolving rainbow ball for minutes. How am I supposed to do any work with this situation?


Where are the Apple tools to diagnose this issue?

How do I uninstall this version?


[Re-Titled By Moderator]


iMac 27″ 5K, macOS 13.7

Posted on Apr 26, 2025 4:28 PM

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Posted on Apr 27, 2025 10:02 PM

seagreen939 wrote:

It really did not work well before this new update either. How would I find what this new OS replace?
If you can't tell me how to find the info, your comment is useless.

Sorry that I wasted your time when trying to help :-/ FWIW System Information > Software > Installations has a list of some past installs although that might not help much in the actual problem. You have not answered what kind of drive that Mac has -- a failing drive, a failed fusion drive or APFS on a HDD boot drive might cause these kinds of issues.

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Apr 27, 2025 10:02 PM in response to seagreen939

seagreen939 wrote:

It really did not work well before this new update either. How would I find what this new OS replace?
If you can't tell me how to find the info, your comment is useless.

Sorry that I wasted your time when trying to help :-/ FWIW System Information > Software > Installations has a list of some past installs although that might not help much in the actual problem. You have not answered what kind of drive that Mac has -- a failing drive, a failed fusion drive or APFS on a HDD boot drive might cause these kinds of issues.

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Apr 26, 2025 5:03 PM in response to seagreen939

Downgrading from an OS requires fully erasing the drive and downloading and re-installing an earlier macOS version. It isn't for the faint of heart. It is generally considered the last resort after other troubleshooting steps have failed.


Have you restarted your Mac lately?

Rebooting is the best first step in troubleshooting.


If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other housekeeping and temporarily disables third-party mods.


Does the same problems happen while in Safe mode?

If not, this may be an indication that the problem is caused by some third-party software that you have installed.


You can exit safe mode by restarting your Mac normally, then reevaluate the problem.



Before you reinstall macOS, you must have a Time Machine or other backup of your files and data. Back up your Mac with Time Machine - Apple Support


To reinstall macOS, restart the computer in recovery mode. Guidance for the process can be found here:

How to reinstall macOS - Apple Support



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Apr 27, 2025 8:21 PM in response to seagreen939

seagreen939 wrote:

How would I find what this new OS replace?
If you can't tell me how to find the info, your comment is useless.


Your demand is not realistic.


Apple does not release detailed lists of every system file that changes from one version of macOS to the next. An installer that does an incremental update would need to have, or be able to compute, such a list. But my guess is that even developers working in macOS groups in Apple Engineering would not know the contents of the list or be able to produce them without spending a lot of time to research the matter. Even if you had the list, you would not be able to make much out of it unless you were a software developer AND had knowledge of and access to macOS source code. (Access, which, as a regular customer, you do not have.)


Here is what Apple has publicly disclosed about Sequoia updates.


What's new in the updates for macOS Sequoia - Apple Support

macOS Sequoia 15 Release Notes | Apple Developer Documentation

Safari Release Notes | Apple Developer Documentation

Apple security releases - Apple Support


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Apr 27, 2025 11:18 AM in response to seagreen939

A very common cause of Mac problems is the installation of third-party anti-virus app, along with clean-up, optimizing, security and VPN apps. If you are running any of these it is recommended that you disable and/or uninstall them and reevaluate the issue.


For more info, please see these support documents:

Effective Defenses Against Malware - Apple Community

Avoid phishing emails, fake 'virus' alerts…and other scams - Apple Support


seagreen939 wrote:
[...]
Why aren't there other tools to find the issue versus having to reinstall another faulty OS?
This did indeed happen with the prior OS, but the delay was not so severe that I wanted to punch the iMac. Which is why I don't really want to go through the difficulty of reinstalling.


There are other tools.

For example, this: please run an EtreCheck (free) evaluation of your Mac and post the generated report back here in a reply. EtreCheck is a safe and highly regarded utility from a trusted developer and respected ASC contributor. The diagnostic report will not include any personal info. It simply gathers specifics about hardware performance and installed software that might be in conflict with the OS.


Please navigate to EtreCheck.com to download the utility. Be sure to Allow Full Disk Access when you install the app. Once you’ve run the app and created your report please post it with your reply to this message. 


Please note you must upload the full report. To see how, please clickHow to use Add Text when posting… EtreCheck Report.


We’ll use your EtreCheck report to look for the things that may be causing your problem and advise how to correct them.


Can I drag the iMac to an Apple Store?


You can make a Genius Bar appointment for hardware/software service and support using this link: Contact Apple Support - Apple Support

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Apr 28, 2025 4:53 PM in response to seagreen939

Interestingly, the iMac is no longer devolving into long, long time-outs. I cannot figure out what changed, but I am certainly happier.

  • I had rebooted 4-5 times.
  • Per instructions, did a Safe Mode , but it was slow during the Safe Mode.
  • Still seemed slow when I rebooted the normal drive; Restarted a few times.
  • I have been shutting down each evening (normally I do not)
  • Temporarily turned all auto-backups (Time Machine) off except Carbonite (which I considered a likely suspect).
  • Spent 1 hour doing a presentation and didn't have a single time-out.


It is most likely that the Safe Mode worked - I cannot think of other reasonable changes made.

So for now, I will not mess with the OS.

PS I walked through every single System Settings screen and cannot find -/ FWIW System Information > Software > Installations, or how to find what kind of a drive that I have other than that which is below and was in an earlier post.


3.8 Ghz Quad-core Intel Core i5

Radeo Pro 580 8 GB

32 GB 2400 MHz DDR4

macOS 13.7.5 (22H527)


Net: I am good for now.

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Apr 27, 2025 7:14 AM in response to seagreen939

No, Safe Mode did not work. Safe Mode actually crashed 3 times during the operation.

Yes, I had restarted at least 5 times before sending in the error report.

After using Save Mode, the problem continued. I tried to edit a PPT file.. I counted:

19 edits

response times from 1 second to 28 . Average response time of 11 seconds.

UNACCEPTABLE.


Why aren't there other tools to find the issue versus having to reinstall another faulty OS?

This did indeed happen with the prior OS, but the delay was not so severe that I wanted to punch the iMac. Which is why I don't really want to go through the difficulty of reinstalling.


Can I drag the iMac to an Apple Store?


Now it is impossible to get anything done.

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Apr 28, 2025 10:48 AM in response to seagreen939

If your iMac is super slow after upgrading to Ventura, you can try using Activity Monitor to see if any apps are using up too much of your computer’s resources. Also, use Disk Utility to check and fix any disk problems. If you want to uninstall Ventura, you’ll need to reinstall macOS. To do this, restart your iMac and hold Cmd + R to enter Recovery Mode, then choose "Reinstall macOS" and follow the steps to go back to the macOS version you had before.

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How do I uninstall macOS Ventura 13.7.5 on iMac 27" 5K?

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