Как удалить всё с Айфона если не работает экран

Просто у меня сломался экран и я не могу удалить всё с него

iPhone XR, iOS 18

Posted on Apr 26, 2025 01:53 AM

Reply
1 reply

Apr 26, 2025 06:37 AM in response to artiom96

To erase everything from your device, you must enter both your Passcode and Apple ID password. However, since your screen is not functioning, you are unable to input the necessary information, and therefore cannot erase any data from the device.


The next step is to get the screen repaired. When you take your device to an Apple Authorized Service Provider or Apple Store, be prepared: they may ask you to sign a consent form acknowledging that data on the device could be lost during the repair process.


If you have a backup on iCloud or iTunes, you can get almost everything depending on when the backup was taken.

If you have turned on Messages in iCloudiCloud Photos, Mail, Health data, call history under iCloud, and files you store in iCloud Drive your content is automatically stored in iCloud and is available on all devices that use the same Apple ID.


Regarding your data…

  1. If you have an iCloud or iTunes latest backup, then there is nothing to worry about. Just restore from it, else...
  2. If You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive;
    1. The information that is synced and stored in iCloud, like Contacts, Calendars, Bookmarks, Mail*, Notes, Voice MemosMessages*, shared photosiCloud Photos*, Health data*, call history*, and files* you store in iCloud Drive.
    2. *-If you have turned on Messages in iCloudiCloud Photos, Mail, Health data, call history under iCloud, and files you store in iCloud Drive your content is automatically stored in iCloud and is available on all devices that use the same Apple ID
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using the Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. If you have not backed up or do not have the latest backup, nor imported nor you have synced or uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


If nothing of the above is true then I am sorry to say you have lost the data and the device.




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Как удалить всё с Айфона если не работает экран

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