Why is my Screen Time not saving settings for Photos and Calendar on iPhone?

When I go to Screen Time and Content & Privacy my Canendar and Photos won’t stay toggled to Don’t Allow changes. Also under photos I have two Safari’s listed that are allowed Private access. I’ve called Apple Support a few times and no one can figure it out and it didn’t resolve with the last update.



[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Apr 22, 2025 10:46 AM

Question marked as Top-ranking reply

Posted on Apr 25, 2025 01:18 AM

  1. Is this your corporate/organisation/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



A corporate profile installed on your iPhone could potentially be contributing to the inaccessibility of certain features. 

Here's why:

  • Restrictions: Corporate profiles can have restrictions placed on apps and functionalities. These restrictions might be limiting some activity, causing it to be unresponsive or quit.
  • Managed Apps: IT departments might deploy specific navigation apps through the profile, potentially blocking certain functions or features.
  • Security Settings: Corporate profiles often have stricter security settings that could affect app or function behavior. This might be causing unexpected behavior of an App or functions.


Here's what you can do:

  • Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and see what is affected. They might be able to adjust settings or suggest alternative apps or features approved for corporate use.
  • Look for App Conflicts: See if your IT department uses a different app through the corporate profile. Conflicting apps might cause crashes.


Additional points to consider:

  • Even if the profile isn't directly affecting the function, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
  • While troubleshooting, make sure you prioritize safety. Don't fiddle with your phone. 


By working with IT and considering these possibilities, you can hopefully identify if the corporate profile is the culprit and find a solution that allows you to use the iPhone to your liking.



Similar questions

3 replies
Question marked as Top-ranking reply

Apr 25, 2025 01:18 AM in response to Community User

  1. Is this your corporate/organisation/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



A corporate profile installed on your iPhone could potentially be contributing to the inaccessibility of certain features. 

Here's why:

  • Restrictions: Corporate profiles can have restrictions placed on apps and functionalities. These restrictions might be limiting some activity, causing it to be unresponsive or quit.
  • Managed Apps: IT departments might deploy specific navigation apps through the profile, potentially blocking certain functions or features.
  • Security Settings: Corporate profiles often have stricter security settings that could affect app or function behavior. This might be causing unexpected behavior of an App or functions.


Here's what you can do:

  • Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and see what is affected. They might be able to adjust settings or suggest alternative apps or features approved for corporate use.
  • Look for App Conflicts: See if your IT department uses a different app through the corporate profile. Conflicting apps might cause crashes.


Additional points to consider:

  • Even if the profile isn't directly affecting the function, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
  • While troubleshooting, make sure you prioritize safety. Don't fiddle with your phone. 


By working with IT and considering these possibilities, you can hopefully identify if the corporate profile is the culprit and find a solution that allows you to use the iPhone to your liking.



Apr 25, 2025 05:30 AM in response to SravanKrA

This is my personal phone but I did recently take a class at the local community college and got support a few times from their IT department. I’m not showing a profile listed in this section. Would there be one shown? Pic below…

Apr 30, 2025 07:32 AM in response to SravanKrA

Is it possible to have ‘corporate//organisation/enterprise/School Management’ on my personal iPhone without my knowledge? Every issue that I have, with multiple iPhones, when searching for solutions, all roads lead back to an answer with that very thing as part of the problem. I do not and have never added or signed in to any of the above. I am a mom of 5 with no corporate or IT affiliations or school accounts.

If in fact it is possible for something/someone to get into a back door that way, how then can I find and remove it? Or even just find it so that I can report this incessant abuse of privacy to the proper authorities?

Thank you so much for your detailed response to a ‘me too’ question! I look forward to your answer!

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Why is my Screen Time not saving settings for Photos and Calendar on iPhone?

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