Raphaela wrote:
I think is thread is absolutely the Best "customer service" interaction I've had in years! And then, are you like the SME Of Apple Pencils? Or just a great researcher. If Apple isn't paying you... it would be shameful.
We are all just fellow Apple-product users trying to help others with their Apple devices. There are folks here that have a wide variety of backgrounds in technology, or just a seasoned experience in using Apple products that want others to enjoy them as well.
No, I don't consider myself a SME, especially when it comes to Apple Pencils. My expertise has been in the networking branch of computing and where I started being actively involved in this forum back in 2006. I encourage you visit us often. Better still, as you find yourself, becoming an "expert," come back to help others with the solutions you found worked for you.
... and no, I'm definitely not an AI. Too old for that!