Not receiving responses from subscribed questions

Who to contact for not receiving responses to subscribed subscriptions ?

Thanks

iMac (2017 – 2020)

Posted on Apr 17, 2025 07:12 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2025 07:30 AM

Good morning.


I see to possibilites in your inquiry:


—As for written responses to specific questions, this is a user-to-user forum setting where volunteers—not Apple— respond on a time-available basis. It is estimated that, worldwide there are over 3 million users of the English-language version of the forums alone, but less than 100 people who routinely spend time here for the purpose of responding to questions. As a result, instant answere are not the norm.


—If you are not receiving notifications of new activity from Apple, there have been recent issues with that function; the moderation team is aware of that.

16 replies
Question marked as Top-ranking reply

Apr 24, 2025 07:30 AM in response to mrokloricred37

Good morning.


I see to possibilites in your inquiry:


—As for written responses to specific questions, this is a user-to-user forum setting where volunteers—not Apple— respond on a time-available basis. It is estimated that, worldwide there are over 3 million users of the English-language version of the forums alone, but less than 100 people who routinely spend time here for the purpose of responding to questions. As a result, instant answere are not the norm.


—If you are not receiving notifications of new activity from Apple, there have been recent issues with that function; the moderation team is aware of that.

Apr 24, 2025 05:08 PM in response to mrokloricred37

mrokloricred37 wrote:

yes


Ok, check if you have your Preferences configured correctly. Tap your avatar in the top right corner, then tap “Preferences.” Once there, ensure “Following” has a blue checkmark next to it, and if it didn’t have, make sure you press “Submit” at the bottom after checking it off.



If “Following” did have a check mark, then I’d suspect the issue would’ve been whatever the other members were talking about: That there was an issue with ASC sending email notifications at the time you posted.

Apr 17, 2025 09:05 PM in response to mrokloricred37

Hello!


Could you clarify what you are referring to? Are you talking about threads you subscribed to here in Apple Communities?


If there are no responses that simply means no one from the user to user forum can answer the question. Or if they can, they are not online at that moment and don’t see the question.


If you have issues with something else let us know.


Thank you.

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Not receiving responses from subscribed questions

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