What to do when Time Machine files are inaccessible?

I have a couple of critical files that I had on a now defunct old computer of mine. It was backed up by Time Machine but I can no longer access them. When I try to open the Documents folder they were in I am getting the message

"The folder “Documents” can’t be opened because you don’t have permission to see its contents."

Is there a way I can open these files?




[Re-Titled by Moderator]

MacBook Pro 13″, macOS 13.7

Posted on Apr 17, 2025 6:42 AM

Reply
5 replies
Sort By: 

Apr 17, 2025 8:09 PM in response to OldMacOz

Re: "Recovering files stored in Time Machine

I am getting the message "The folder “Documents” can’t be opened because you don’t have permission to see its contents." Is there a way I can open these files?"


One suggestion:

Try double-clicking that "Documents" folder and choose "Get Info" from the drop-down menu

A small window opens with info. on the folder.

At the bottom: See "Sharing & Permissions"


See if you can click the lock icon, enter the Mac password, and make changes


______________________________________________

NB: If it's not possible to make changes :

you may want to try dragging the Folder to the Desktop, and trying again with that copy on your Mac.

Reply

Apr 18, 2025 4:35 AM in response to brbo

I tried your first suggestion -

While I could unlock the folder no changes to permissions were allowed.


NB: If it's not possible to make changes :

you may want to try dragging the Folder to the Desktop, and trying again with that copy on your Mac.

That did work.

Reply

What to do when Time Machine files are inaccessible?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.