CR3 Previews Not Working in Finder After macOS 15.4 and 15.4.1 Updates

Hello,


After updating to macOS 15.4 (Sequoia), I’ve encountered an issue where RAW files in the CR3 format from my Canon camera no longer display previews in Finder. Both the thumbnail previews and the Quick Look feature (activated by pressing the spacebar) show a black rectangle instead of the image.


I hoped that updating to version 15.4.1 would resolve this problem, but unfortunately, the previews remain non-functional. This issue significantly hampers my workflow as a creative professional, making it challenging to sort and select photos efficiently.


I’ve attempted restarting my Mac, checking for system updates, and verifying security settings, but the problem persists.


I’ve noticed that other users are experiencing similar issues. For instance, on the TidBITS Talk forum, users report that Finder’s Quick Look displays a black rectangle for CR3 files, although the Preview app and Adobe applications can open them without issues. 


Similarly, a discussion on Reddit highlights that Canon RAW files appear blacked out in Preview or Quick Look on macOS Sequoia 15.4, affecting users’ workflows. 


On the Canon Community forum, users have reported that Preview is unable to open CR3 RAW files from the Canon R6 Mark II on macOS, indicating a broader compatibility issue. 


Has anyone else encountered this problem? Are there any known solutions or workarounds?



Thank you in advance for your assistance.


  • Model: MacBook Pro (14-inch, 2021)
  • Chip: Apple M1 Max
  • Memory: 32 GB
  • Storage: 2 TB
  • macOS: 15.4.1 (Sequoia)



MacBook Pro 14″

Posted on Apr 17, 2025 1:41 AM

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Posted on Apr 26, 2025 3:21 PM

Hello,


I hope this response helps you resolve your issue. I am experiencing the same difficulty in QuickLooking my .cr3 files. Currently, I am compelled to manually open each .cr3 file using Lightroom.


The only solution I have discovered is to zoom in slightly while using QuickLook, and the image will be displayed. I trust this information is timely and helpful.

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Apr 26, 2025 3:21 PM in response to bezanson

Hello,


I hope this response helps you resolve your issue. I am experiencing the same difficulty in QuickLooking my .cr3 files. Currently, I am compelled to manually open each .cr3 file using Lightroom.


The only solution I have discovered is to zoom in slightly while using QuickLook, and the image will be displayed. I trust this information is timely and helpful.

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May 1, 2025 9:50 AM in response to mircin

The current solution/workaround in Sequoia 15.4.1 for cr2, cr3, nef files etc... if you are on a laptop (or modern Apple) xdr-type display, is to use the photography preset (or any apple display preset where the brightness is locked). Then quicklook works fine.

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Apr 18, 2025 1:11 AM in response to dialabrain

Yes, I've send Apple a bug report (when I updated to 15.4 when it was released and I noticed the problem).


Can't speak for the CR3 files but for Nikon (NEF) files: all the models I have or had.


I've deleted the Quick Look cache yesterday (in Terminal: qlmanage -r) and today Quick Look works again for the NEF files. Quick Look shows the embedded jpg file it is existing. That's how it worked before.


The preview in the Finder is still a black rectangle instead of the image. When I resize the column with the preview (now black rectangle) in the Finder, the preview image appears (but disappears when I revisit that same file).

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Apr 30, 2025 2:48 PM in response to mircin

Me too. Based on a suggestion in previous comments, I'm using Bridge to navigate files as a workaround, and it's actually a lot better/quicker than using Finder window, even when you could see the image. The image was so large in the preview window, I couldn't see any file info below it without scrolling down on the little preview, and that took more time. Even when/if they do fix this, I will continue using Bridge. Thanks.

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May 10, 2025 8:32 AM in response to mircin

I use a Pentaxk1 and I've encountered the same problem as well with my MacBook pro. I can look at individual DNG photos with the preview app but not the quick look option. This is cumbersome, of course. My workaround for now is to open batches in Lightroom to preview and then import to Photoshop from there. This bypasses the RAW editor, tho, so any immediate edits I have to do in LR, which has never been my favorite.


I'm glad to see Apple is aware of the issue. Hopefully there's a fix soon as I shoot and edit daily.


Update: changing the display to photography worked!



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CR3 Previews Not Working in Finder After macOS 15.4 and 15.4.1 Updates

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