[Re-Titled by Moderator]
When encountering difficulties with the App Store or iTunes, it is often indicative of a payment-related issue.
In this case, I recommend contacting Apple Support for help from an Apple advisor.
Good luck! 👋🏼😉
You fix the issue by going to iTunes Support as suggested on the screen shot. They even provide the URL. As much as we would like to help, we are just other Apple users like you in this forum. We do not have access to your records. But they do. Follow the instructions from Smilin-Brian or my instructions here.
To contact iTunes Support, do this:
1. Click on this link --> Choose your country or region - Official Apple Support
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
Copied from iTunes support - Apple Community
have fix this prablom
How do I fix payment fail on iTunes Store
How do I fix 'Your Purchase Could Not Be Completed' error in the App Store?
