How do I change the email for Apple Card statements without canceling the card?
It's crazy that this is still an issue. Neither Apple nor Goldman Sachs has given me a solution for what I am trying to do. Basically, any Apple Card statements or payment notifications are still being sent to my old email. I already went through the process of going through my settings in Apple Wallet and Sign in & Security to ensure my current email used is marked as primary. My old email is not listed anywhere in my settings. Goldman Sachs continues to insist that is the only way to update the email and I "should" get notifications sent to my new email, but that's not the case. When I called in to Goldman Sachs I got one person that told me they have no way to change it. And another person even told me that I have to cancel my entire Apple Credit Card and reapply to fix this?? That's absurd! I am not trying to change my Apple ID. Just the email associated with the statements and payments. How is this so difficult? Another user posted on here back in 2021 and they got Goldman to fix the issue. I just got off the phone with a senior advisor of Apple and they basically said the same thing. I have to cancel my credit card because my old email (although it ends in outlook) is considered an icloud email?? And because my new email ends in icloud.com, it is also considered an icloud email and that's why I can't "merge" accounts. But I'm not trying to merge the accounts? I am only trying to get the statements sent to my new email. They eventually said cancel your card is the only option. That's ABSURD.
[Re-Titled by Moderator]
iPhone 14 Pro, 18