Apple Maps taking forever to verify Apple Business Connect

** Small Businesses Beware **

We recently were made aware from a walk-in client that our location on Apple Maps was out of date and a previous business was being displayed where we are now.

We've invested the time to setup the Business Connect account, fill out the proper information, fine tune descriptions, upload current photos, and send over sensitive documents to prove our authenticity.

There is a notice that claims verification can take up to 5 days, but it's now going on 3 weeks.

Does anyone know if Apple is sunsetting its Maps feature and resources being phased out? We've having a hard time understanding why it would take this long. We were up and running with Google Maps and Waze within days.

We hope that we don't find ourselves regretting that we shared our confidential documentation with a non-existent Apple Maps / Business Connect Support Staff for a platform that is being phased out. Yikes!

Until then, I suppose our location remains outdated. Anyone else having this issue? Any secrets to push the verification through? There doesn't seem to be any alternative ways to connect with Apple about this matter.

[Re-Titled by Moderator]