Why am I not eligible to redeem Apple Music subscription with AirPods Pro purchase?

I bought AirPod pros maybe a month ago and with it came 3 3month subscriptions so I went to claim the Apple Music because I was running low on my subscription so I canceled it then went to redeem my code then the text “you are not eligible for this offer” appeared can someone help me?



[Re-Titled by Moderator]

AirPods Pro (2nd generation)

Posted on Apr 9, 2025 7:09 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2025 7:20 AM

New subscribers get 3 months free with

your new iPhone, iPad, Mac, AirPods, or

other eligible Apple device.

https://offers.applemusic.apple/new-device-offer


It is only for new subscribers. If you previously used a free trial for the Apple Music subscription, you do not get to use another one. With any service a free trial can only be used once.

Similar questions

2 replies
Question marked as Top-ranking reply

Apr 9, 2025 7:20 AM in response to gunnar722

New subscribers get 3 months free with

your new iPhone, iPad, Mac, AirPods, or

other eligible Apple device.

https://offers.applemusic.apple/new-device-offer


It is only for new subscribers. If you previously used a free trial for the Apple Music subscription, you do not get to use another one. With any service a free trial can only be used once.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why am I not eligible to redeem Apple Music subscription with AirPods Pro purchase?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.