Downloaded Nebula for fun and ended up confused about billing

Dispute the charge with the bank that issued your card. Most people are directed to their website from a Social Media post or website advertisement where the see the $1 offer. Agreeing to the offer signed them up for a free trial that becomes a subscription and you are then directed to download the app. You have the subscription already directly with the Developer whether you download the app or not. You should be able to cancel on the website since that is where the subscription was started.

You can also try this to cancel your web subscription for Nebula:

https://appnebula.co/cancel-subscription

More information about their subscriptions is available here:

https://appnebula.co/tech/subscription-terms

Here is there money back policy:

https://appnebula.co/tech/money-back-policy

3bo_oker wrote:

My grandmа and I are in a similar predicament. Now I hope that they will also write about what can be done to solve this..

• Contact Nebula using the provided links
• If unsuccessful, contact your bank to dispute the charge and block further transactions.
• Report the poster on the Social Media platform that referred you to that site. Many posts are simply scams where they are paid for each person that clicks a link.
• Report Nebula as a fraudulent company to the FTC or your local government authority.

https://reportfraud.ftc.gov

• If you downloaded the app from the App Store, you can also report the app as a scam to Apple by signing in at reportaproblem.apple.com and choosing the Scam/Fraud option.
• You can write a review for the app in the App Store that may help those that are searching for a Horoscope/Reading app in the App Store. It won't help those that went to the website first as the charges would occur whether they downloaded the app or not, but may help some.

My friend once downloaded the app, but everything looked a bit suspicious, so he didn't even try using the services. And as I see, it's not in vain.

Write about your experience on all the sites and forums so that you can be helped and you can help others not to fall into this hole!

This is a classic scam, I've heard about it for years

Be sure to write to your bank. I know of cases where they helped to return the funds, but I don't know if they will help with canceling the subscription.

Thank you so much for the warning, because I was just thinking about downloading Nebula the other day.

But if you do, you should really try to inform your bank and resolve the issue directly with them

I think they can influence you to block the debiting of funds for this subscription

Hmm, that sounds bad. I believe everything will work out for you, sister ♡

My grandmа and I are in a similar predicament. Now I hope that they will also write about what can be done to solve this..