Scrolling App Library sometimes gets ‘stuck’ on iPhone 14

https://youtube.com/shorts/bv--LZWSnYE?si=27fcY1y0A1zk60Of


Ever since iOS 18.4 was released I’m having an issue with the touch screen responding but only in one place - the App Library.


If I scroll through the folders occasionally it gets ‘stuck’ and the touch screen input to scroll up or down doesn’t work until I swipe off back to the Home Screen.


Does anyone have any advice? Thanks so much. 


(I have an iPhone 14).



[Re-Titled by Moderator]




iPhone 14

Posted on Apr 6, 2025 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2025 10:15 AM

AeroFlightFan wrote:

Thank you so much, I tried again and it seems more stable. Not sure what happened as this has happened before. Thank you.

You may not have performed it right the first time. It is a bit tricky to perform and can take a few tries. You are very welcome and glad it worked!

5 replies

Apr 6, 2025 04:43 PM in response to AeroFlightFan

I just tried and had no issues at all doing it. Please try a Forced Restart as shown below. If this is a software bug, this should fix it. The key is to perform it quickly and ignore the Power Off slider that appears midway.


  • Press and quickly release the Volume Up Button
  • Press and quickly release the Volume Down Button
  • Press and hold the Side Button until you see the Apple Logo

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Scrolling App Library sometimes gets ‘stuck’ on iPhone 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.