User profile for user: Daveg4
Daveg4 Author
User level: Level 1
4 points

Why can't my new iPad mini (A17Pro) locate the printer for AirPrint?

There is nothing wrong with the printer (HP Envy 6055e) or AirPrint. Our old generation 6 and 8 iPads had no printing issues. New iPad (A16) has no issues. However, the wife’s new iPad mini (A17Pro) can’t seem to locate the printer, which seems very odd. Tried disabling private IP address on our WiFi network as suggested elsewhere. That didn’t seem to make any difference. Any thoughts?



[Re-Titled by Moderator]

iPad mini (7th generation)

Posted on Apr 6, 2025 06:12 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
209,754 points

Apr 6, 2025 08:09 AM in response to Daveg4

If you already tried (to no avail) to:

  • Turn off all your devices (printer included)
  • Turn off your modem-router for at least 1 minute.
  • Turn it back on, waiting for its complete auto-configuration
  • Turn your printer back on, and make sure it's connected to your wifi network
  • Turn your wife's iPad Mini back on, and check if it can "see" your printer

I suggest that you contact HP support team and ask them if a new firmware for your printer model is available/downloadable.

Shouldn't be this case, I'd contact Apple Support directly, using this link:--> Contact - Official Apple Support


Regards

Giulio

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Why can't my new iPad mini (A17Pro) locate the printer for AirPrint?

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