Incompatible Content error for The Lord of the Rings: The Return of the King (Extended Edition) on Apple TV App with PlayStation 5

Apple TV app on PlayStation 5 TV showing “Incompatible Content” for the film The Lord of the Rings: The Return of the King (Extended Edition).


All other films/tv I have purchased previous are working just fine on this TV without issue.


I have tried the usual, resetting the TV, resetting the app, signing out and back in and it still comes up with the same issue “Incompatible Content. To play this show , try using an Apple device”.


The film can be played on my iPad, and MacBook Pro, and iphone, but then cannot Airplay to the TV as it shows “The Video is in a format that cannot be streamed to this tv”


Any ideas on what might be the issue, and how to resolve.

PlayStation5,

Posted on Apr 5, 2025 10:28 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 6, 2025 12:40 PM

I’m having the same problem but with the fellowship of the ring extended edition.


Keeps saying “incompatible content, to play this show try using an Apple device” happens on my LG C2 and Apple TV 4K box.

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 6, 2025 12:40 PM in response to lawalker1123

I’m having the same problem but with the fellowship of the ring extended edition.


Keeps saying “incompatible content, to play this show try using an Apple device” happens on my LG C2 and Apple TV 4K box.

Reply

Incompatible Content error for The Lord of the Rings: The Return of the King (Extended Edition) on Apple TV App with PlayStation 5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.