No sound for email notifications on iPhone 15 Pro after iOS 18.4 update

After the 18.4 update, I no longer hear sounds when I get an email. Notifications appear on screen, but no sound.



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 18

Posted on Apr 3, 2025 9:52 AM

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Posted on Apr 4, 2025 3:43 PM

Please stop suggesting the very obvious fix that all over the web for those users that are not well versed on apple products. of course we checked to see if the alert sound slider was set correctly.

The constant posts “fixes”have nothing to do with the problems users are having here and lead Apple to believe it’s just simple user errror.

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Apr 4, 2025 3:43 PM in response to adrenalin

Please stop suggesting the very obvious fix that all over the web for those users that are not well versed on apple products. of course we checked to see if the alert sound slider was set correctly.

The constant posts “fixes”have nothing to do with the problems users are having here and lead Apple to believe it’s just simple user errror.

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Apr 10, 2025 10:31 AM in response to Sharty84

Well, it looks like this is the exact same issue happening again that we had when we upgraded from iOS 17 to iOS 18! Once again, Apple has messed up and broken our custom settings.


I have plenty of customs sound notifications for the different emails I need to manage and it's very useful to have custom sounds. I'm left with no clue how to resolve this again.


For your information, I've tried all solutions mentionned above in this thread and it still doesn't work.

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Apr 16, 2025 1:23 PM in response to Sharty84

I spoke with Apple support on Monday and after trying to help by going through all my Notification Setting on my iPhone 16 Pro Max told me Apple was “aware” of this issue and is working on it but there isn’t a date that it will be fixed.

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Apr 4, 2025 3:48 PM in response to SanDiego243

Just for your info, I did not know there were "obvious fixes" all over the net. I never googled anything prior to trying to resolve it on my own and the instructions I posted were in fact done without me even searching up on the issue and it DID fix my issue. Just because it didn't work for some doesn't mean it won't work for others.

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Apr 10, 2025 6:07 AM in response to Sharty84

Was just able to resolve this issue on my iPhone 15 Pro running ios 18.4. Try this:

Delete and Reinstall the Mail App

  1. Tap and hold the Mail app icon from your Home screen to reveal a Delete App option. Tap that to remove the app, then restart your iPhone.
  2. After your iPhone starts up again, download Mail from the App Store.
  3. You may also need to return to the Passwords & Accounts settings to turn Mail on for each of your email accounts again.
  4. Go to Notifications and check to see that “Allow Notifications” is turned ON for all eMail accounts.
  5. For safety make sure iCloud Backup is still active as well (for some reason it was turned off after updating to the latest ios a few days ago and I was unaware of this issue).
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No sound for email notifications on iPhone 15 Pro after iOS 18.4 update

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