Cannot play purchased movies on Apple TV

I can no longer play my bought movies on apple tv as it says cannot communi8cate with itunes



[Re-Titled by Moderator]

Apple TV (3rd generation)

Posted on Mar 25, 2025 4:52 PM

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Mar 26, 2025 10:47 AM in response to clarabelle5

  1. Verify if there is a service outage: System status - Apple Support
  2. Try restarting your router, your Apple TV box, and any optional other powered network gear in between.
  3. Verify if you are still signed in for iTunes services, in Settings﹥iTunes﹥
  4. Verify if the Apple TV box reports a failed activation, in Settings﹥General﹥About﹥
  5. Else contact the Apple Support staff for further assistance.
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Cannot play purchased movies on Apple TV

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