iCloud Passwords app crashes on Windows 11

I tried the same thing. It didn’t work. Deleted all shared groups, signed out of iCloud on my win 11 pc, signed back in. The passwords start loading but after maybe 1-2 minutes of it syncing passwords it will crash with the same objc.dll exception.

This issue has occured locally.

The following messages are observed in the log file .(iCloudPasswords.****.log)

[19732 @ Fri May 30 2025 06:27:37.231]  17228 WARN  CFDictionaryContainsKeySafe Catched an exception in CFDictionaryContainsKey: -1073741819
[19732 @ Fri May 30 2025 06:27:37.231]  17228 WARN  CFDictionaryContainsKeySafe Catched an exception in CFDictionaryContainsKey: -1073741819
[19732 @ Fri May 30 2025 06:27:37.232]  17228 WARN  CFDictionaryContainsKeySafe Catched an exception in CFDictionaryContainsKey: -1073741819
[19732 @ Fri May 30 2025 06:27:37.233]  17228 WARN  CFDictionaryContainsKeySafe Catched an exception in CFDictionaryContainsKey: -1073741819
[19732 @ Fri May 30 2025 06:27:37.233]  17228 WARN  CFDictionaryContainsKeySafe Catched an exception in CFDictionaryContainsKey: -1073741819

I have attempted the following troubleshooting steps, but the issue persists:

• Deleted all shared groups.
• Confirmed "page.link" is not present in my keychain.
• Logged out from iCloud.
• Uninstalled and reinstalled the iCloud application.
• Confirmed no third-party antivirus software is installed on my PC.

This issue has also been reported in the following discussions:

iCloud Passwords app crash on Windows 11 - Apple Community

Icloud passwords on windows crash - Apple Community

Reports of this issue have also been found in Japanese discussions:

iCloudパスワードが起動途中で落ち… - Apple コミュニティ

Windows上での「iCloudパス… - Apple コミュニティ

I kindly request Apple's assistance in investigating and resolving this matter.

[Edited by Moderator]

I have the same issue, below in Event Viewer:

Faulting application name: iCloudPasswords.exe, version: 286.0.0.17, time stamp: 0x6805ddf6

Faulting module name: objc.dll, version: 1.528.1.514, time stamp: 0x67ad2b05

Exception code: 0xc0000005

Fault offset: 0x00000000000256c4

Faulting process id: 0x7C58

Faulting application start time: 0x1DBBEF6DF890EAE

Faulting application path: C:\Program Files\WindowsApps\AppleInc.iCloud_15.3.152.0_x64__nzyj5cx40ttqa\iCloud\iCloudPasswords.exe

Faulting module path: C:\Program Files\WindowsApps\AppleInc.iCloud_15.3.152.0_x64__nzyj5cx40ttqa\iCloud\objc.dll

Report Id: 068d8a5a-9fdd-45a4-a1d8-905b1a287ed8

Faulting package full name: AppleInc.iCloud_15.3.152.0_x64__nzyj5cx40ttqa

Faulting package-relative application ID: iCloudPasswords

Okay, after spending the entire day today, I think I finally stumbled upon it where I could make it repeatable. Hopefully this helps someone else as well.

I removed all the passkeys, authentication codes first from my account (only had 8 or so of them, had to remove them individually from the associated web sites, not a huge deal). Opened up the iCloud app, crash.

Signed out of icloud and signed back in, it will start to load passwords for about 30-40 seconds and then crash. but it was crashing differently, it was allowing me to send a debug report to microsoft (instead of the typical objc.dll fail)

Next I exported all of my passwords to a CSV file (can only do this from a mac computer)

I deleted all my passwords from the mac computer (select all, delete) - this might be able to be done from an iOS device as well.

Windows PC Passwords app started working right away, there were only a couple passwords in it.

From there I went to the "recently deleted" tab on the windows machine and restored passwords one by one (I took the opportunity to get rid of old accounts that I don't use anymore)

I finally came across a "page.link" password, I remember a few web sites or some apps asking me to save to this in the past, but I figured I'd restore it "just in case". The app instantly crashed and wouldn't reopen. (same problem as before)

From my iOS device, I deleted the page.link password, then from the Windows PC, I signed out and re-signed back in to iCloud, and after a short time it all came back to where it was.

Out of the almost 200 passwords I recovered, this was the only one that did this behaviour, so I anticipate some other people are likely in the same boat.

Hope this helps you!

Apple, I hope you see this and are able to patch this issue. I have had a ticket open for the past 6 months to try to resolve this with apple.

JayDee2011 work around..

This worked for me. Months without being able to open the PW app and now all fixed. Thanks heaps and good find!