OneDrive not syncing with my new Air Ipad

The One Drive Files are not visible when I open the app. I can find them when I look for them. So the access is available.

inhabe OneDrive on 2 IPhones and two Computers. Never had this problem before.

I uninstalled the app, rebooted the IPad and reinstall med the One Drive app. Same problem.

iPhone 13 Pro Max, iOS 18

Posted on Mar 24, 2025 07:36 AM

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10 replies

Mar 24, 2025 09:09 AM in response to riad116

Speaking of personal experience, Microsoft OneDrive can be finicky. Try deleting the OneDrive App from your iPad - and then perform a forced-restart before reinstalling OneDrive.

Remove or delete apps from iPad - Apple Support


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




If you remain unable to resolve the problem after reinstalling OneDrive, you would be best advised to seek assistance from Microsoft Support.

Mar 24, 2025 08:58 AM in response to riad116

Having installed the Microsoft OneDrive App on your iPad, you must sign-in to your Microsoft Account from the OneDrive App.


Dependent upon your Microsoft Account settings, you may need to have your connection authenticated from another trusted device where you are already signed-in - or, alternatively, you may also need to install and authenticate using the Microsoft Authenticator App.


Until signed-in with the correct credentials, you'll not be be able to access any files that are stored in OneDrive.

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OneDrive not syncing with my new Air Ipad

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