Why can't I find my passwords on my iPad after the update?

Why can’t i see or find my passwords since the last apple update? It created a key icon but when you open it is empty what do I need to doto get them?



[Re-Titled by Moderator]


iPad Pro, iPadOS 18

Posted on Mar 24, 2025 07:04 AM

Reply
1 reply

Mar 24, 2025 07:08 AM in response to Bes117

Having updated to iOS/iPadOS 18.x, you will not find your saved Passwords in iPhone or iPad device settings. All saved passwords have been migrated to the new Passwords App which you will find on one of your Home Screens, or from the App Library.




If you only see a blank page when you open the Passwords App, assuming that the Passwords App has been added to the Dock...


With the Passwords App open to the blank page, swipe upwards from the bottom of the screen to expose the Dock - tap the Password App icon - then tap New Window. This should open another Passwords App window showing your stored Passwords.


(NB: This screenshot illustrates the New Window button - but otherwise shows the Passwords App as it should appear)




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can't I find my passwords on my iPad after the update?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.