iPhone locked by the owner

A friend from Portugal, offered me an iPhone, I tried to restore, did not complete the restoration and the information came that the iPhone is blocked by the owner

iPhone 11 Pro Max, iOS 18

Posted on Mar 23, 2025 11:52 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2025 11:59 PM

You have run into the Activation Lock. Activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone. Without those credentials, that device is useless to you. Contact your friend from Portugal and get the credentials to remove the Activation Lock.


Axel F.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone locked by the owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.