Why does it say verification required when I try to download an app

When I try to download a free app it says verification required . Why is that ? I’m going to bed now I have to get up early . Goodnight guys and thanks .

Posted on Mar 23, 2025 09:55 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2025 10:01 PM

The "Verification Required" message appears when downloading apps because your Apple ID's payment information needs to be verified. This can happen for several reasons:


1. Payment Method Issues: Your payment method might be outdated, invalid, or missing.

2. Unpaid Balance: There could be an unpaid balance or pending purchase on your account.

3. First-Time Download: If you've never downloaded an app with your Apple ID, Apple may require you to verify your payment details.

4. Family Sharing Restrictions: If you're part of a Family Sharing group, your account might have restrictions.


To fix this:

  • Go to Settings ➡️ Apple ID ➡️ Payment & Shipping and update your payment method.
  • Check for any unpaid balances under Settings ➡️ Apple ID ➡️ Media & Purchases ➡️ Purchase History.
  • If you don't want to add a payment method, select None under payment options.


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 23, 2025 10:01 PM in response to Helloyouall

The "Verification Required" message appears when downloading apps because your Apple ID's payment information needs to be verified. This can happen for several reasons:


1. Payment Method Issues: Your payment method might be outdated, invalid, or missing.

2. Unpaid Balance: There could be an unpaid balance or pending purchase on your account.

3. First-Time Download: If you've never downloaded an app with your Apple ID, Apple may require you to verify your payment details.

4. Family Sharing Restrictions: If you're part of a Family Sharing group, your account might have restrictions.


To fix this:

  • Go to Settings ➡️ Apple ID ➡️ Payment & Shipping and update your payment method.
  • Check for any unpaid balances under Settings ➡️ Apple ID ➡️ Media & Purchases ➡️ Purchase History.
  • If you don't want to add a payment method, select None under payment options.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does it say verification required when I try to download an app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.