Connectivity issue between incoming phone calls and car phone system

Since I started wearing hearing aids,incoming iphone calls will ring , but it no longer shows call on car dashboard. Is there a specific setting needed in Settings on my phone. Hearing aids are entered and turned on in Settings.

iPhone 13 Pro, 18

Posted on Mar 21, 2025 10:09 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2025 10:26 PM

It sounds like your iPhone is prioritizing your hearing aids over your car's Bluetooth system for call audio. To address this, you can adjust the Call Audio Routing settings on your iPhone. Here's how:


1. Check Call Audio Routing Settings:

  • Go to Settings ➡️ Accessibility ➡️ Touch ➡️ Call Audio Routing.
  • Set it to Bluetooth Headset or Automatic. This ensures the audio routes to your car's Bluetooth when connected.


2. Prioritize Your Car's Bluetooth:

  • Disconnect your hearing aids temporarily and pair your car's Bluetooth system first. Then reconnect your hearing aids. This may help your iPhone prioritize the car's system for calls.


3. Adjust Hearing Device Settings:

  • Go to Settings ➡️ Accessibility ➡️ Hearing Devices.
  • Check if there's an option to disable call audio streaming to your hearing aids while keeping them connected for other functions.



Axel F.

Similar questions

1 reply
Question marked as Top-ranking reply

Mar 21, 2025 10:26 PM in response to joanfromsupply

It sounds like your iPhone is prioritizing your hearing aids over your car's Bluetooth system for call audio. To address this, you can adjust the Call Audio Routing settings on your iPhone. Here's how:


1. Check Call Audio Routing Settings:

  • Go to Settings ➡️ Accessibility ➡️ Touch ➡️ Call Audio Routing.
  • Set it to Bluetooth Headset or Automatic. This ensures the audio routes to your car's Bluetooth when connected.


2. Prioritize Your Car's Bluetooth:

  • Disconnect your hearing aids temporarily and pair your car's Bluetooth system first. Then reconnect your hearing aids. This may help your iPhone prioritize the car's system for calls.


3. Adjust Hearing Device Settings:

  • Go to Settings ➡️ Accessibility ➡️ Hearing Devices.
  • Check if there's an option to disable call audio streaming to your hearing aids while keeping them connected for other functions.



Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Connectivity issue between incoming phone calls and car phone system

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.