I noticed a charge of 39.99 USD on my bank card, which appears to be related to an iTunes purchase. However, after checking my Apple account, I found no apps or subscriptions matching this amount. I have not made any purchases or subscriptions with renewals, and I do not recognize this charge.I kindly ask you to investigate this matter, refund the money, and provide clarification on what this
iPhone 14 Pro, iOS 18
This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support
Also see: Subscriptions and Billing - Official Apple Support
Please click on the following: If you see 'apple.com/bill' on your billing statement - Apple Support
There are 3 sections in that article. If the first two don't help, see the third, which I have copied and pasted below and click on the contact Apple Support link there:
If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support.
I understand where I’m writing, I have no other options left. All the suggested support questions don't apply to me. These articles are the first thing I checked, and this is where I got the information that I haven't purchased any apps, but I still have an Apple charge. Is it possible to check which app exactly caused the charge, or maybe which account it relates to
This is being charged by Apple, where else should I turn? The bank said they can't see what it's for, only that it was charged by Apple, so contact them
I noticed a charge of 39.99 USD on my bank card
