Any issues with the latest iOS 18.3.2 software?

I believe it is very much Apple’s issue. It is related to their messaging App. It has nothing to do with perfection. It has to do with them recognizing the update has flaws and they need to be fixed. We, as users expect our services to be provided without interruption when we did nothing to change those services.

The camera on my iPhone 15 just shows a black screen since updating to iOS 18.3.2.

Have try all the resets suggested without success. Going to Apple Store (which is 50 miles away!) this weekend to see if they can help.

H1290 wrote:

AKRBTN wrote:

An iPhone 6 can be updated to 12.5.7. There’ll never be another update for that model.

I thought security updates and the like are still released for older iPhones, but maybe not updates related to new features, etc.? Am I wrong?

Apple released iOS 12.5.7 in December 2023. And there have been no new updates since. Whether Apple may find it necessary to offer a security update for such an out of date version, we can't know. iPhone 6 is considered Obsolete at this point. Typically, obsolete devices don't get anything.

I already told you that I called Apple Support and they had no solutions to this issue. I was having no issues with my iPhone and IPad until this software update. I guess I can keep calling Apple until they fix the problem. I already told you that I can receive group texts but am unable to respond to them. I frankly don’t care how many people are affected, I just know it is more than myself and it is on multiple devices.

I want the problem resolved!

Squirt55 wrote:

I have spoken with Apple and they have no solution for this issue. I can receive group texts but am unable to respond to them. I have spoken with several people over the past few days who are having the same issue. It is Apple’s App so it is their problem to solve. This problem arose after the March 11 update. That is the only common denominator therefore, the conclusion is there’s a problem with the update.

Is every single person in the group an iPhone owner? If they ALL are, then perhaps there could be an issue with iMessage, but I'm willing to bet there is at least one user in the group who isn't an iPhone user or at least one signed into iMessage and if that is the case, then NO, it's not an Apple issue. It's a carrier issue as your carrier delivers text messages, not Apple. And as long as at least one person in the group isn't an iPhone or iMessage user, then iMessage is not being used to send or receive the group text. Again, it's your carrier the messages are sent and received to and from.

The last security update for iPhone 6 series was January 2023, over 2 years ago. iPhone 7 last security update was January 2024 and I suspect will not receive any further updates. Several recent updates were not available to iPhone 7 users.

Squirt55 wrote:

AT&T.

I have tried those switches. Is there a way to talk with Apple and AT&T at the same time?

After doing more research it seems as if it is Verizon not enabling RCS and/or Android phones. I’m thinking at this point, to pull out all the non Apple texters in the group, then starting a separate group for them. It seems awfully cumbersome but I see it as a possible workaround. I do use WhatsApp and that doesn’t appear to have these issues.

I have had success in the past with Apple Support but I seem to be running into a stumbling block with this issue.

I did just that once. I called AT&T (they are also my carrier) and asked them to conference Apple into the call and they did. You also should consider you may not have an issue at all. The problem could be on the side of other members in your group chat. There are a LOT of variables involved in group texts.

waris102 wrote:

iPhone 6 update in Europe please

Hello!

The highest iOS for the iPhone 6 at this time is iOS 12.5.7.

However, if you’re not there yet, please tap here to learn how to update your iPhone. 

👉 Updating/upgrading your iPhone 

If your iPhone won’t update, please see: If your iPhone or iPad won't update - Apple Support. 

👉 Updating iOS: common issues and solutions - Apple Community

👉 If you see error 9, 4005, 4013, or 4014 when you restore your iPhone

Have a nice day, and good luck!

Jeff Donald wrote:

I know. I wonder if it’s related to carrier implementation of RCS on iPhones and Text messaging systems.

Plenty of options to explore for an eager community member experiencing issues.

https://discussions.apple.com/content/attachment/332a7ec8-0809-45a1-bf57-c3c5351f3652

That’s only one screen in Messages Settings. This not an easy issue to resolve remotely. More suitable for a hands on approach with an Apple Store Genius, in my experience.

I've only had one messages issue with all the iPhones I've owned. And what ended up working, and perhaps what I should have suggested to Squirt was a conference call with me, my carrier and Apple higher level support. They worked together on the call to solve the issue for me. But you're right. Things are more complex with the addition of RCS, which requires support on all the carriers sides.

Ilhamminsha1122 wrote:

I can’t update my phone 😒

If your iPhone won’t update, please see: If your iPhone or iPad won't update - Apple Support. 

👉 Updating iOS: common issues and solutions - Apple Community

👉 If you see error 9, 4005, 4013, or 4014 when you restore your iPhone

Have a nice day, and good luck!

another_iphone_user22 wrote:

I’m not sure what went wrong, but ever since the update, the sound quality and volume have dropped significantly.

Whenever I play something, the audio comes out distorted and crackly.

P.S. I recently visited the service center for a battery replacement, and they also cleaned the speakers. Everything was working perfectly before the update.

Hello!

Please see the following Support Article: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

Have a great day!

I see, thanks Jeff and Lobster. Much appreciated.

I know. I wonder if it’s related to carrier implementation of RCS on iPhones and Text messaging systems.

Plenty of options to explore for an eager community member experiencing issues.

That’s only one screen in Messages Settings. This not an easy issue to resolve remotely. More suitable for a hands on approach with an Apple Store Genius, in my experience.

The why questions generally require the engineers to answer. There is not a path for consumers to directly talk with the engineers. Why? It doesn’t make sense to have people making mid 6 figures answering support calls. It never happens in the general context of customer support. General support team members will escalate issues to higher levels of support until it eventually reaches a senior support engineer talking to engineers.

Now with that said, the screen before the one I shared has relevant switches/buttons to try as well.

Who is your carrier?

No issues As of now ,but aware few users have posted they got yellow/white death screen after updating.

doesn't know is it true or not ?

But keeping the device to latest update is best as it removes all the bugs in previous OS