"Fetching" spinning wheel in my sharing and permissions

The problem occurred when I tried to copy the contents of an AFS external drive (old backups and even old timemachine archives) directly to an APFS external drive (no file was copied to the SDD of the computer itself). Disconnecting both external drives and restarting the Mac changed nothing.


Now for almost all the folders and files in my account "Finder/Get info" says:

"Sharing & permissions"

myname (Me) Read & write

Fetching Read only <- endlessly spinning wheel

everyone Read only


If I log to another account on the same computer, I get the expected:

myname (Me) Read & write

staff Read only

everyone Read only


Something strange : the folder of my account has lost the "staff" group

xxxxx (Me) Read/write

everyone Read only

The Unix permissions of that folder are now:

drwx---r-x+

instead of

drwxr-x---+


What can I do to restore a normal behaviour ?

I have the feeling that my TimeMachine archive is affected too (I no longer find files that do exist) so I wonder is reinstalling would be of any help.


MacBook Pro 14″, macOS 15.2

Posted on Mar 20, 2025 3:44 PM

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Mar 23, 2025 5:30 PM in response to Barney-15E

See above, I corrected my typing error. My account is /Users/myname as it should be.


Today I was unable to login to my account and could not even change the password through another admin account, the recovery mode or iCloud. Thus I could not try the magic (?) command:

diskutil resetUserPermissions /  `id -u`


So I did the following:

  • login on another admin account
  • copy to "Shared" the folders from my damaged account
  • login to Guest
  • copy the folders from Guest to an external drive (Yes !!!! "staff" is back !)
  • delete my damaged account
  • recreate my account
  • copy the folders from the drive to the new account
  • set back the lost parameters (Mail accounts, etc.) TimeMachine restarted by itself but I wonder if I should not reset it.


In short, many hours lost to identify the problem, try to understand it (with your help) and finally to cure it.


Definitely, copying a TimeMachine archive (Backups.backupdb) from a HFS+ drive to a APFS drive was a VERY VERY VERY BAD idea.

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Mar 20, 2025 3:58 PM in response to AF38

AF38 wrote:

The problem occurred when I tried to copy the contents of an AFS external drive (old backups and even old timemachine archives) directly to an APFS external drive (no file was copied to the SDD of the computer itself). Disconnecting both external drives and restarting the Mac changed nothing.

Now for almost all the folders and files in my account "Finder/Get info" says:
"Sharing & permissions"
myname (Me) Read & write
Fetching Read only <- endlessly spinning wheel
everyone Read only

fetching means the files have a user ID that is not an existent on your Mac.

If I log to another account on the same computer, I get the expected:
myname (Me) Read & write
staff Read only
everyone Read only

Something strange : the folder of my account has lost the "staff" group
xxxxx (Me) Read/write
everyone Read only
The Unix permissions of that folder are now:
drwx---r-x+
instead of
drwxr-x---+

The second part above is not strange at all it is what they should be normally. The first part where you can log into another account and it has the right user ID match is the strange thing.


What can I do to restore a normal behaviour ?

for the missing user ID you just need to change ownership on the files to one of your users on the Mac.

The part that you think is strange is normal

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Mar 20, 2025 4:42 PM in response to Barney-15E

Hi Barney-15,

Thank you for your answer but I am not sure I understand it.


for the missing user ID you just need to change ownership on the files to one of your users on the Mac.

Almost ALL the many folders of my account have "staff" replaced by Fetching. Even if it was not for so many folders, how I can repair this since "staff" is not amongst the groups proposed by the Finder?


The part that you think is strange is normal

I had a look to several Macs running Sequoia. All the users folders have:

xxxxx (Me) Read/write
staff Read only
everyone Read only

mine on the MacBook Pro has only:

xxxxx (Me) Read/write
everyone Read only

So I am surprised you think this is correct. Is Staff useless or just not necessary?


All the best

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Mar 20, 2025 7:26 PM in response to AF38

Thank you for your answer but I am not sure I understand it.

for the missing user ID you just need to change ownership on the files to one of your users on the Mac.
Almost ALL the many folders of my account have "staff" replaced by Fetching. Even if it was not for so many folders, how I can repair this since "staff" is not amongst the groups proposed by the Finder?

It depends on which folder the original file was created. If the folder has read only for the group (normally Staff), then the newly created file will also have the group set to read only. If the folder doesn't have the staff group assigned, then the files will also not have it assigned. It also depends on how the file got there.

The part that you think is strange is normal
I had a look to several Macs running Sequoia. All the users folders have:
xxxxx (Me) Read/write
staff Read only
everyone Read only

About half of my files in Documents has a group and the other half do not.

mine on the MacBook Pro has only:
xxxxx (Me) Read/write
everyone Read only
So I am surprised you think this is correct. Is Staff useless or just not necessary?

POSIX permissions have three parts, User, Group, and Other. Group is not required.

On macOS, every user is part of the Staff group. Any file that has a group set to Staff is readable by all users.

Other is labeled as everyone in the GUI. Others are those users that are not the user and not in the assigned group. So, as to whether it is useful, it depends on who you want to be able to read your files.

I should add that, when I create a new empty folder it exhibits the "Fetching" spinning wheel.

When I initially read the post, I thought fetching was on the user as I have never seen it on the Group. Open Directory Utility, select the Directory Editor tab, and set the Viewing popup menu to Users. Find your account name, select it and look at the primaryGroupID. It should be 20 (Staff).

Even if it was not for so many folders, how I can repair this since "staff" is not amongst the groups proposed by the Finder?

In the Sharing & Permissions pane, option-click the + button. You will have access to every entity in the directory.

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Mar 22, 2025 11:25 AM in response to Barney-15E

Thank you again for your help, I do appreciate your comments and suggestions.

When I initially read the post, I thought fetching was on the user as I have never seen it on the Group. Open Directory Utility, select the Directory Editor tab, and set the Viewing popup menu to Users. Find your account name, select it and look at the primaryGroupID. It should be 20 (Staff).

PrimaryGroupID: 38231146 <-- not exactly 20 indeed !!!!

Now that "fetching" disappeared, "staff" is replaced by "XXXDOMAIN" the Network Account Server of my lab.


The problem occurred when I tried to copy the whole content of an external HFS+ drive (archives from by old Macintoshes) to an external APFS drive. The copy of an old TimeMachine archive failed and then "fetching" appeared for folders in both external drives and also in the SDD of my computer. At the time of the copy, I was connected to my lab through a VPN. Disconnecting the Mac from the network did not restore a normal behaviour.


I am afraid that reinstalling macOS + TimeMachine won't cure the problem since my TimeMachine archive is probably damaged too.


In the Sharing & Permissions pane, option-click the + button. You will have access to every entity in the directory.

I tried that on /Users/myaccount. "staff" is now present but the gid is still wrong.



-------- Here more details on the present status of my account --------


Users
System
Library
Applications
	myaccount
		Group & permission
			myaccount (Me)	Read & Write
			[staff]          	<---------- Missing!
	         everyone 	Read only
	otheracoount
	Shared



My current account

$id
uid=1191350732(myaccount)
gid=38231146(XXXDOMAIN\Utilisa. du domaine)
groups=38231146(XXXDOMAIN\Utilisa. du domaine)
	12(everyone),
	62(netaccounts),
	79(_appserverusr),
	80(admin),
	81(_appserveradm),
	98(_lpadmin),
	33(_appstore),
	100(_lpoperator),
	204(_developer),
	250(_analyticsusers),
	395(com.apple.access_ftp),
	398(com.apple.access_screensharing),
	399(com.apple.access_ssh),
	400(com.apple.access_remote_ae),
	701(com.apple.sharepoint.group.1),
	702(com.apple.sharepoint.group.2),
	703(com.apple.sharepoint.group.3),
	704(com.apple.sharepoint.group.4),
	705(com.apple.sharepoint.group.5),
	106005411(XXXDOMAIN\xxxxxxxxxxxxx),
	then a list of XXXDOMAIN accounts


Other account

$id
uid=501(otheraccount)
gid=20(staff)
groups=20(staff),
	12(everyone),
	61(localaccounts),
	79(_appserverusr),
	80(admin),
	81(_appserveradm),
	98(_lpadmin),
	702(com.apple.sharepoint.group.2),
	705(com.apple.sharepoint.group.5),
	33(_appstore),
	100(_lpoperator),
	204(_developer),
	250(_analyticsusers),
	395(com.apple.access_ftp),
	398(com.apple.access_screensharing),
	399(com.apple.access_ssh),
	400(com.apple.access_remote_ae),
	701(com.apple.sharepoint.group.1),
	703(com.apple.sharepoint.group.3),
	704(com.apple.sharepoint.group.4)



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Mar 22, 2025 6:37 PM in response to Barney-15E

Why is your account listed in the Applications directory? It should be in /Users

Oups, sorry this is copy/paste error!


Applications
Library
System
Users
	myaccount
		Group & permission
			myaccount (Me)	Read & Write
			[staff]          	<---------- Missing!
	         everyone 	    Read only
	otheraccount
	Shared


You seem to be bound to some directory server. I have no idea how that works.

I use a VPN to connect to my lab in a very classical way. Up to now, the gid of my account was 20 and the folders inside were simply "staff" as they should.

I was recently told that a colleague had similar problems when copying a TimeMachine archive (Backups.backupdb) from a HFS+ drive to a APFS drive. The Finder went mad!

I will try to get more details and search the web. I will also ask AppleCare if they are aware of such a problem.

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"Fetching" spinning wheel in my sharing and permissions

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