How do I address scratched screen and poor condition from an authorized Apple reseller?

Authorized apple reseller sent me back my macbook with scratched up screen and in disgusting condition


[Re-Titled by Moderator].

MacBook Pro 16″, macOS 15.3

Posted on Mar 18, 2025 02:48 AM

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Mar 18, 2025 07:53 AM in response to Mu2025

Mu2025 wrote:

Authorized apple reseller sent me back my macbook with scratched up screen and in disgusting condition

[Re-Titled by Moderator].


you can submit your Apple Feedback here: Product Feedback - Apple


Contact the corporate office Contact - How to Contact Us - Apple



take it back to the store or contact the store— and ask for the manager if you think you have been wronged...



ref: Clean your Mac computer's screen or display


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How do I address scratched screen and poor condition from an authorized Apple reseller?

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