Why is Apple Pay not working and unable to add cards on iPhone?

Every time I try to pay for something in the stores using Apple Pay , it doesn’t go through , nothing pops up on my screen telling me what’s the problem it just stays on the screen when u double click the side button . Also when I try to add a card on Apple Pay , it says I have no cards available and it doesn’t let me add a card


[Re-Titled by Moderator]

iPhone 13

Posted on Mar 16, 2025 11:27 AM

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3 replies

Mar 16, 2025 11:41 AM in response to ZLCB101

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 


Are you in a country or region that supports Apple Pay?


Countries and regions that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region


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Why is Apple Pay not working and unable to add cards on iPhone?

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