After linking my Payoneer card to Apple Pay, my balance suddenly dropped to zero.

Yesterday (March 10, 2025), I successfully linked my Payoneer card (with around $2300 balance) to Apple Pay on my MacBook M3 Pro. However, when I logged in today (March 11, 2025) into my payoneer account, my Payoneer account balance was showing as $0.

I'm reaching out because I'm concerned about this sudden disappearance of funds. Could someone from Apple Pay or Apple Support please look into this issue urgently? Payoneer support team advised me to contact Apple Pay directly.


If anyone else in the community has experienced something similar, I'd appreciate your insights or suggestions.

MacBook Pro (M3 Pro, 2023)

Posted on Mar 11, 2025 05:16 AM

Reply

Similar questions

8 replies

Mar 13, 2025 11:16 AM in response to temesgenzewude

When the cards are added to Apple Wallet, they are managed by 3 different sources, account owner (you), the bank, and Payment Network Operator (Visa, Mastercard etc.).


Apple cannot add or remove accounts. Everything is anonymous and managed by outside sources. Information is stored only on your iPhone and is not backed up to iCloud or Apple servers. If Payoneer won’t tell you, you’ll never know.

Mar 11, 2025 05:53 AM in response to temesgenzewude

This is not Apple Support. Your Payoneer account will show where the funds were transferred. If your account doesn’t show the transfer, contact their support team.


Apple Pay transactions are anonymous to Apple. You can contact Apple Support by calling. Please use the Apple Support article I linked below to find the number in your country or region.


Contact Apple Support - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After linking my Payoneer card to Apple Pay, my balance suddenly dropped to zero.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.