Unable to update iOS 18.3.1 on my iPhone 11

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Level 1

4 points

Unable to update iOS 18.3.1 on my iPhone 11

Please help! I have been trying to update my phone all week! When I go into settings and try to "check for update" I keep getting a "unable to check for update" response. I have tried restarting, cleared out 10+ GB of storage, tried 2 different wifis, had the phone on the charger, and still no luck. I have seen on reddit that someone said to go to my storage, and delete the previous IOS update. I have tried to do that, but no delete button populates for me. I'm having issues with my phone and I think that updating it will help resolve so I'm desperate! I currently have IOS 17.4.1 and am trying to update to IOS 18.3.1. Pls help me

[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Mar 10, 2025 11:25 AM

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Answer 1

Mar 10, 2025 11:47 AM in response to sarah4man

I'm having issues with my phone and I think that updating it will help resolve so I'm desperate!

An "issue" might be preventing the phone from updating, so that is an angle that you would want to check on. What kind of "issues" are you seeing?

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Answer 2

Mar 10, 2025 2:03 PM in response to sarah4man

sarah4man wrote:

My keyboard will occasionally freeze, and I am unable to type on any website until I restart my phone. I read that it may be because my phone needs the new update.

An update will not fix that.

What MAY: Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.

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Answer 3

Mar 10, 2025 11:29 AM in response to sarah4man

See→Updating iOS: common issues and solutions - Apple Community

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Answer 4

KiltedTim

Level 10

221,556 points

Mar 10, 2025 11:34 AM in response to sarah4man

Try updating using your computer instead of over the air.

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Answer 5

sarah4man Author

Level 1

4 points

Mar 10, 2025 12:23 PM in response to Bob Timmons

My keyboard will occasionally freeze, and I am unable to type on any website until I restart my phone. I read that it may be because my phone needs the new update.

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Unable to update iOS 18.3.1 on my iPhone 11

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