Unable to reset Mac admin password - 'Reset password failed' error

I will not let me delete this account without its password. So I try to reset that accounts password and it keeps coming up with reset password failed?


[Re-Titled by Moderator]

MacBook Air, macOS 14.4

Posted on Mar 5, 2025 01:23 PM

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1 reply

Mar 6, 2025 01:44 AM in response to Sienna-p

Reset Computer Password  for the Administrator Account Password


2 Methods, 1 for Apple Intel Computers and other for Apple M1 / M2 / M3 / M4 Silicon Computers


Choose the appropriate method for this computer 


Intel Computer


Shutdown the computer 


Restart computer and immediately hold the two keyboard combo Command  r 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password


Apple Silicon M1 / M2 / M3 / M4 Computer 


Choose Apple menu > > Shut Down


Do not  attempt a Restart to access this feature.


The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


Press and hold the power button on your Mac until you see “Loading startup options.”


Click Options, then click Continue. 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password

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Unable to reset Mac admin password - 'Reset password failed' error

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