How do I resolve Apple Music error [-54] and Genisis update issue on iPhone?

I'm getting an error [-54]. Additionally, Genisis will not update. My purchases don't show up

[Re-Titled by Moderator]

Posted on Mar 5, 2025 09:28 AM

Similar questions

Apple music unknown error -16913 I am trying to play a new song but this error keep popping up. The song is not grey out and Apple music can allow me get into the lyrics page. I can also access the song MV. It just won’t let me play the song itself… I have followed previous post methods by hard reset of my phone but it didn’t work…. This error keeps coming back.
2829 2
Error (4007) on Apple Music after switching from iTunes My error says (4007) getting this since changing from iTunes to Apple Music
838 6
Genius results can’t be updated right now. An unknown error occurred (18004). for the past 2-3 months my Apple Music has stopped working completely and I have lost my entire Apple Music library as its stopped synching. When I tried to re synch that's when I lost my library and keep getting the same error message "Genius results can’t be updated right now. An unknown error occurred (18004)" This has also happened on Apple Music on my iPhone as well as this has stopped synching now too and when I tried to reset it I lost my entire library on there too. Any tips or ideas to fix this? Would be greatly appreciated.
421 1

1 reply

javaliga

Level 10

120,167 points

Mar 6, 2025 01:21 PM in response to Lewisthree3

Perhaps this link will help:

If you see error -54 when you sync with your computer - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I resolve Apple Music error [-54] and Genisis update issue on iPhone?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up