Error signing into App store

a user not able to sign into App Store as it asks me to sign in and review account information, when I enter all my information it says:

'Please enter your Town.'

'Please enter your phone number.'

'Please enter your phone number area code.'

'Please enter your post code.'

'Please enter your street address.'

'The iTunes Store is not available in your region.'

the user is in the UK

MacBook Pro (M4)

Posted on Mar 5, 2025 1:50 AM

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1 reply

Dah•veed

Level 9

66,487 points

Mar 5, 2025 2:26 PM in response to Ckum1

Speak to Apple Support.

Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

World-wide Apple Support -

Contact Apple Support - Apple Support

M1 Mac mini, macOS 15.3.1;  Watch, series 10 GPS-only, watchOS 11.3.1; iPhone 16, iOS 18.3.1; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

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Error signing into App store

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